TERMS OF SERVICE AGREEMENT

LAST REVISION: 21st APRIL 2025

PLEASE READ THIS TERMS OF SERVICE AGREEMENT CAREFULLY. BY USING THIS APPLICATION OR CREATION OF IN-GAME ACCOUNT OR PLAYING THE GAME OF CRICKET PREDICTION SUPER6, WHICH IS A GAME OF SKILL, WITH REAL MONEY WINNINGS FROM THIS APPLICATION, YOU AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT.

This Terms of Service Agreement (hereinafter referred to as the “Agreement”, for the sake of brevity) governs your use of this Application “SUPER6”, licensed to you by “SUPER6 FANTASY SPORTS PRIVATE LIMITED” having Corporate Identification Number U62099GJ2025PTC159869 and having its place of business at “C – 1008, Rajyash Rise, Near Vishala Hotel, Near APMC Market, Sarkhej Road, Ahmedabad – 380 007, Gujarat, Republic of India” (hereinafter referred to as the “Company”, for the sake of brevity) to play the game of CRICKET PREDICTION, a Game of Skill which requires your analytical skills and thorough research, with real money winnings and other related services in relation thereto, on this Application, and your in-game account, or your participation in the game of prediction in any or each pool under the over, as available on this Application, vis-à-vis the live cricket match (hereinafter collectively referred to as the “Services”, for the sake of brevity).

The Hon’ble Supreme Court of India as well as Hon’ble High Courts of Punjab & Chandigarh, Bombay, Rajasthan have given rulings with observations that fantasy sports which require preponderance of considerable skill, knowledge, condition of cricket match, which carry substantial influence upon the outcome of the success, are to be considered a game of skill. The Courts have further opined that playing fantasy sports requires the user to have knowledge of the skills of the players and condition they play in as well as the knowledge of rules and regulations factoring into the success of the play.

This Agreement includes, and incorporates by this reference, the policies and guidelines as inculcated in this Agreement. By installing, accessing or using the Application in any manner or by using any content or information through the Application, you shall be deemed to have read, understood, accepted and agreed to be bound by and complied with this Agreement and the “Game Rules” which may be distinct / common rules, at the discretion of the Company, applicable to each category of pool being organized and offered in the Application, including without limitation, demo pool / practice pool and as provided under the “Game Rules” section of this Application. You, further, warrant and agree that you shall be bound by and comply with the Company’s Privacy Policy as available at the “Privacy Policy” under the Application, and all other guidelines as well as rules applicable to the Company’s services. Such rules and guidelines along with the Game Rules, the License and the Privacy Policy are hereby incorporated by reference into this Agreement. The person who installs, accesses or uses the Application accepts and agrees to be bound by the terms of this Agreement shall be referred as “you” or “user” or “player” in this Agreement.

The Company, however, reserves the right to change or revise the terms and conditions of this Agreement at any time by posting any changes or a revised Agreement on the Application. The Company shall alert you to the effect that changes or revisions have been made by indicating on the top of this Agreement the date it was last revised. The changed or revised Agreement shall be effective immediately after it is posted on this Application. Your use of the Application, following the posting of any such changes or of a revised Agreement, shall constitute your acceptance of any such changes or revisions. The Company encourages you to refer this Agreement whenever you visit the Application to make sure that you understand the terms and conditions governing use of this Application. This Agreement does not alter, in any way, the terms or conditions of any other written Agreement you may have with the Company for the game, as offered by the Company, inclusive of the demo pool / practice pool.

You acknowledge and agree that it may result in disqualification, closure of your in-game account, forfeiture of real money winnings, or suspension of balance amounts in the wallet i.e., “Deposit Account” under your in-game account and / or legal action against you in case you fail to abide by the terms of this Agreement. If you have any questions as regard to the terms of this Agreement, the Company encourages you to seek the advice of the Company prior to gaining access to the Application and / or the services thereof, as the case may be. If you do not agree to this Agreement, including any referenced policies or guidelines or License or Privacy Policy or Gaming Rules, please select “DO NOT ACCEPT” or terminate your use of this Application with immediate effect and the Company shall not grant you the License to the Application or the Company shall suspend / terminate your use of the Application and / or License subject to applicable terms of this Agreement, as the case may be. In such situations, you should not use or attempt to use the Application and / or the services of the Company.

You acknowledge and agree that this Agreement constitutes a legally binding agreement between you and the Company along with each of its officers, directors, agents, employees, consultants, suppliers, vendors and affiliates and governs the Company’s relations with you; in relation to the Application. If you would like to print this Agreement, please click the “print” button on your browser toolbar.

1. ELIGIBILITY AND LEGALITY
  • a) That you may use or access the Application only if you are residing within the geographical territory of Republic of India, except certain states as mentioned under sub-clause (b) hereunder, and are 18 years or older, and are capable of forming a binding contract with the Company, and are not barred from using the Application under the applicable law. If you are under 18 years of age, you must obtain the consent of your parent or legal guardian and your parent or legal guardian must agree to this Agreement for themselves and on your behalf in order for you to access the Application or play the game on this Application. You shall not be permitted to access this Application or play the game on this Application without such consent and agreement.
  • b) That the Company may restrict, modify, or limit your access to certain features of the Application or the entire Application depending on the territory in which you are located. You, however, acknowledge and accept that the features of this Application are not accessible to users who are having domicile in the state of:

    • i) Andhra Pradesh;
    • ii) Assam;
    • iii) Nagaland;
    • iv) Sikkim; and
    • v) Telangana
  • c) That the Company makes no representation or warranty with respect to the legality or otherwise of accessing and use of the Application from the geographical location of your territory and it shall be solely and exclusively your responsibility to determine whether such accessing and usage of the Application, by you, is legal in consonance with the applicable laws of your jurisdiction. The Company hereby warrants that the access to the Application is not intended to enable you to contravene any applicable law.
  • d) That you acknowledge and agree that if you are not eligible by age and / or not legally competent to individually enter into Indian Rupee transactions through banking channels of the Republic of India, you are prohibited from participating in any or each pool with real money winnings under the Application.
  • e) That you acknowledge and agree that this game of CRICKET PREDICTION, as available on the Application, is for entertainment only and your participation in such a game of skill is solely for your own personal enjoyment and not for any professional use.
  • f) That you acknowledge and agree that your participation in any or each pool under the Application shall be at your own sole option, discretion and risk.
  • g) That you acknowledge and agree that you shall keep the information, as pertaining to your in-game account, secret and confidential and shall not allow anyone else to utilize it. You shall be required to deposit money in the “Deposit Account” under your in-game account if you wish to play the game of cricket prediction, a game of skill, with real money winnings. However, money deposition is not required if you wish to play the demo pool / practice pool and you may participate in the demo pool / practice pool without utilizing the account balance of your “Deposit Account” under your in-game account.
2. IN-GAME ACCOUNTS
  • a) That you acknowledge and agree that by creation of the in-game Account in the Application, you hereby confirm your acceptance of the Agreement as well as the License, the Company’s Privacy Policy, the Game Rules and the referenced policies or guidelines.
  • b) That in order to access this Application and in order to play the game on this Application, you shall be required to create an in-game account. You may be able to create your game account using an existing account, which you may have with the Company, if any, with your email address or your mobile number. You acknowledge and agree that the Company shall access your certain personal information such as your email address, mobile number, name, postal address, date of birth, Permanent Account Number, Aadhar Card number etc. for the creation of your game account. Further, you hereby warrant that you have provided your accurate, complete and up-to-date information, to the Company, for the creation of your in-game account. You acknowledge and agree that if you fail to provide your accurate information to the Company, the Company reserves the right to suspend or terminate your in-game account with immediate effect. However, you are required to contact the customer support team of the Company in case you wish to make amendments to any of your personal information as available with the Company. In such cases, the Company may make modifications to your personal information subject to receipt of legitimate documents, as are necessary, to the satisfaction of the Company.
  • c) That you acknowledge and agree that it shall be your responsibility to protect the information of your in-game account. The Company shall not ask any details as regarding the credentials of your in-game account, except as may be required at the time of log-in, by you, to your in-game account.
  • d) That you acknowledge and agree that you shall not disclose your in-game account username or password, as the case may be, to anyone and shall notify the Company, immediately, upon any unauthorized use of your in-game account. You acknowledge and agree that you are responsible for any or all activities that occur under your in-game account, whether you know or do not have any information about them.
  • e) That you acknowledge and agree that you shall use your in-game account solely for the purpose of playing the game of CRICKET PREDICTION, a game of skill, on the Application and for money deposits in the “Deposit Account” under your in-game account and to access the “basic points / premium points / jackpot points” earned in the participated pools during a live cricket match and to access the previous track of successful prediction in the same live cricket match as well as to keep a track of “total real money winnings / winning amount” and to access the “unutilized deposit amount” inclusive of “discount point worth” (equivalent to amount of GST charged to the user) as well as “promotional bonus”, if any, and to access the “referral bonus” earned upon reference; which you may have to carry out in connection with availing the services of the Company in the Application. You agree that your ingame account may result in immediate termination, inclusive of forfeiture of “money winnings” or “discount point worth” or “promotional bonus” or “referral bonus” or suspension of “unutilized deposit amount” in the in-game account, in case you use or attempt to use your in-game account for any reason other than what is stated in this Agreement.
  • f) That you acknowledge and agree that you shall not permit or allow any other person to access your in-game account or to play any category of pool from your in-game account. You specifically understand and agree that the Company shall not incur any liability as against the information, provided by you, to anyone which may result in your in-game account on the Application being exposed or misused by any other person.
  • g) That you acknowledge and agree that you are required to get in touch with the Company at the contact address, as mentioned in this Agreement, in the event if your in-game account is suspended or invalidated, for any reason whatsoever, and you wish to reinstate your in-game account. In such cases, the Company may ask you to provide further documents as may be required by the Company to its satisfaction. The Company shall reinstate your in-game account within a period of seventy-two (72) hours after the receipt of such required documents and after the verification of your in-game account to the satisfaction of the Company. The Company, however, reserves the right at its sole discretion to not to reinstate your in-game account whereby the Company shall inform you, in writing, regarding its decision along with the reasons thereof.
  • h) That you understand that the in-game account shall enable you to access your earned points in the participated pool, which shall determine your possibility to win real money if you emerge out as one of the “top three” highest point winners by utilizing your skill of successful prediction vis-àvis the other users in that pool. The in-game account shall be created without incurring any expenses but you shall be required to deposit money in the “Deposit Account” under your in-game account if you wish to participate in any pool to play this game of skill with real money winnings. However, you shall be required to present a copy of your Aadhar Card as well as your Permanent Account Number (PAN) Card to the Company, at the time of making the first-ever money deposit in the “Deposit Account” under your in-game account.
  • i) That you acknowledge and agree that you shall be responsible to pay “Goods and Service Tax” (GST) @ 28% (Twenty Eight percent) at the time of making money deposits into your “Deposit Account” under the in-game account. However, the Company shall furnish you “Discount Point Worth” equivalent to the deducted GST amount; which shall be reflected in your “Deposit Account” under the in-game account. You shall be at liberty to utilize the “Discount Point Worth”, as available in your “Deposit Account”, while participating in any or each pool subject to the maximum of 30% (Thirty Percent) of the participating amount for such pool.
  • j) That the “unutilized deposit amount” in your “Deposit Account”, inclusive of “Discount Point Worth” and / or “Promotional Bonus” and / or “Referral Bonus” and / or “unclaimed winning amount” in your “Winning Account”, may be used to play the game of CRICKET PREDICTION in the Application. You shall be awarded basic points / premium points / jackpot points upon each correct prediction of every delivery of the over with that of the live cricket match, which would be reflected in your in-game account in the Application. The in-game account shall have the purpose, inter alia, of allowing the user to access the basic points / premium points / jackpot points earned in the participated pools during a live cricket match and to access the previous track of successful prediction in the same live cricket match as well as to keep a track of total real money winnings by a user. You acknowledge and agree that the basic points / premium points / jackpot points shall not accrue any right to real money in favor of the user and to any obligation or liability against the Company. The basic points / premium points / jackpot points are convertible into real money in accordance with the provisions set forth under this Agreement.
  • k) That the Company reserves the right to close the in-game account of the user, without the obligation to indicate the reason thereof and at its discretion, or where the user withdraws himself / herself from participation for a period of more than six months or where the user has unsubscribed the registration of the Application. With the closure of the in-game account, the Agreement, as well as the License, shall be deemed to be terminated. In such a case, if any unclaimed winning amount stands to the credit of the departing user for want of submission of the requisite documents or for any other reason whatsoever, the said unclaimed winning amount shall not expire and the departing user is advised to contact the customer support team of the Company to claim the said winning amount.
3. POOL SIZE, POINTS AND WINNINGS
  • a) Pool Size: That the users may participate in each over of the match or in different overs of the match or in only one over of the whole match, as per his own choice and convenience. Further, different categories of pool are designated under a single over, based upon the participation amount, and the users may join any such pool as and when it becomes accessible in the Application or all the pools as per their choice and convenience. The user would be able to submit his / her prediction by making the payment of participation amount designated to the said pool. A pool shall be consisted of maximum 100,000 users or such number of users as may be decided by the Company at its sole discretion.
  • b) Points: That the users shall be awarded points for the successful prediction of all the available deliveries, of the pool, having options as:

      • i) Runs scored (0 runs to 8 runs) on any individual delivery;
      • ii) Fall of wicket on any individual delivery;
      • iii) Declaration of wide-ball on any individual delivery;
      • iv) Declaration of no-ball on any individual delivery;

    The users shall be awarded Basic Points on each successful prediction as:

    • v) 600 basic Points shall be awarded on successful prediction of (6) runs on any delivery;
    • vi) 500 basic Points shall be awarded on successful prediction of (3) runs on any delivery;
    • vii) 400 basic Points shall be awarded on successful prediction of (4) runs on any delivery;
    • viii) 200 basic Points shall be awarded on successful prediction of (2) runs on any delivery;
    • ix) 50 basic Points shall be awarded on successful prediction of (1) run or (0) run on any delivery;
    • The users shall be awarded Premium Points on each successful prediction as:
    • x) 2000 premium Points shall be awarded on successful prediction of (8) runs on any delivery;
    • xi) 1000 premium Points shall be awarded on successful prediction of (7) runs on any delivery;
    • xii) 900 premium Points shall be awarded on successful prediction of wicket on any delivery;
    • xiii) 800 premium Points shall be awarded on successful prediction of no-ball on any delivery;
    • xiv) 700 premium Points shall be awarded on successful prediction of Wide-ball on any delivery;
    • xv) 700 Premium Points shall be awarded on successful prediction of (5) runs on any delivery;
  • c) Jackpot Points: The users shall also be awarded Jackpot Points on each successful prediction as:

    • xvi) 3000 Jackpot Points shall be awarded on successful prediction of all the six deliveries of the pool;
    • xvii) 1500 Jackpot Points shall be awarded on successful prediction of 5 deliveries out of the six deliveries of the pool;
    • xviii) 1000 Jackpot Points shall be awarded on successful prediction of 4 deliveries out of the six deliveries of the pool.
  • d) Winnings: That the Company shall declare three winners of each individual pool on the basis of the maximum points earned; at the end of each respective pool. The consolidated winning amount shall be the accumulated participation amount, paid by the users, at the time of submitting prediction for each individual pool. The First Winner shall be awarded with 30% of the accumulated participation amount, Second Winner shall be awarded with 20% of the accumulated participation amount and the Third Winner shall be awarded with 10% of the accumulated participation amount, whereas the Company shall retain 40% of the accumulated participation amount with itself as Service Charge.
4. PARTICIPATION AMOUNT
  • a) That with the participation in any pool or in multiple pools simultaneously, as the case may be, the user shall be required to make payment of the participation amount designated to the said respective pool. The participation amount of each respective pool may vary and be shown to the user before taking part in such pool. If there is not enough balance in the “Deposit Account” under the ingame account of the user, the user shall not be allowed to participate in the pool and may be asked to top-up the “Deposit Account” before proceeding with the game of CRICKET PREDICTION. Further, the Company reserves the right to set the limit of participation amount involving for each individual pool in advance.
  • b) That the Company shall maintain the “Deposit Account” under in-game account, for you, to keep records of all your money deposits as well as to illustrate the “unutilized money deposits” i.e., the current balance in your “Deposit Account”.
  • c) That all transactions in the Application shall be in Indian Rupees. All amounts in the “Deposit Account” under your in-game account may be designated as “INR” in abbreviated terms.
  • d) That you acknowledge and agree that the Company shall handle and regulate all financial transactions undertaken in the “Deposit Account” under your in-game Account. You further hereby acknowledge and agree that the Company reserves the right to withhold any money deposits in the “Deposit Account” under your in-game account, in case the Company has reasons to believe or has any suspicion that you may be engaging in and / or the particular transaction is being engaged in any fraudulent, collusion, unlawful or improper activity or activities, as the case may be.
  • e) That you acknowledge and agree that all the money deposits, credited into the “Deposit Account” under your in-game account and being maintained by the Company, shall exclusively be for the purpose of participation in any or each pool under the Application.
  • f) That you acknowledge and agree that the Company is not in the business of soliciting deposits and any money deposits actually available and / or credited in the “Deposit Account” under your in-game account shall not be constituted as “deposits” as defined under the Companies Act, 2013 and the applicable rules thereunder.
  • g) That you acknowledge and agree that you cannot transfer back any of your “Deposit Account” balance to its linked bank account, debit card or credit card, as the case may be, and / or to the “Deposit Account” of any other user in the Application except as may be permitted by the Company and subject to restrictions and conditions as may be prescribed.
  • h) That you warrant that credit card, debit card, prepaid card, internet banking payments and other payment modes are processed through third party payment gateways and also require an authorization by the intermediary which processes payment. Further, you acknowledge and agree that the Company shall not be responsible for delays or denials in processing of payments, by such intermediary and / or third party payment gateways, which shall be solely regulated by the terms of their policies and procedures without any responsibility or risk at the end of the Company. You additionally acknowledge and agree that the Company shall not be held liable or responsible in any manner whatsoever in case the confirmation of money deposits in your “Deposit Account” is delayed or declined by such intermediary and / or third party payment gateways or for any other reason/s beyond the control of the Company.
  • i) That you acknowledge and agree that the Company reserves the right to suspend your in-game account if you have “charged back” or have attempted to “charge back” or have denied any of the money deposits into the “Deposit Account” under your in-game account. With the suspension of the in-game account, the Agreement as well as the License shall be deemed to be terminated. In such a case, you may be required to approach the Company if you want to re-instate your in-game account or to claim the “unutilized money deposits” in the “Deposit Account” under your in-game account or to claim the winning amount, as the case may be, subject to the provisions of Clause 2(g) of this Agreement.
  • j) That you are free to deposit as much money as you want in the “Deposit Account” under your in-game account for the purpose of participating in any or each pool under the Application. However, the Company advices you to play responsibly in the Application. You acknowledge and agree that you are aware that participation in the game of CRICKET PREDICTION, though a game of skill as offered in the Application, with real money winnings may result in financial loss to you.
  • k) That the Company warrants that the user funds, under the “Deposit Account”, are being held in a separate bank account and the Company keeps all such funds unencumbered and such funds shall be awarded to the winner/s subject to the terms as applicable to the claim of winning amount. The Company, further, warrants that the user funds are being held separately from the Company’s management, administrative and corporate funds.
  • l) That you acknowledge and agree that the money deposits in the “Deposit Account” under your in-game account shall not accrue interest in favor of the user.
5. GAME RULES
  • a) That subject to the provisions of Clause 3(b) of this Agreement, the Company hereby offers you the special privileges to utilize your optimum analytical skills and thorough research and to emerge out as one of the “top three” highest point winners, vis-à-vis the other users, by successfully predicting the outcome of each upcoming delivery/ies of the participated pool with that of the live cricket match:

    • i) the user shall have the option to participate in multiple pools, with distinct participation amount, under a single over.
    • ii) the user shall have the option to participate with maximum of three (03) entries, in a single pool.
    • iii) the user is required to predict all the available six deliveries before submission.
    • iv) the user is required to make prediction of the very first over of every inning; till the first delivery of the said over is being started to be delivered in the live cricket match.
    • v) the user is required to make prediction of the upcoming over; till the completion of the fourth (4 th) delivery of the running over in the live cricket match.
    • vi) the user shall have the liberty to modify his prediction in respect of the participated pool/s under an over, as many times as he wants, till the closure of prediction time-limit for that over.
  • b) That notwithstanding anything contained in the foregoing paragraph, the user hereby acknowledges and agrees that:

    • i) the user shall have the option or liberty to make prediction of only first six deliveries of the pool. Any additional delivery/ies shall not be available for prediction where an over in the live cricket match carries more than six deliveries for any reason whatsoever.
    • ii) the user acknowledges and agrees that the very first pool of every inning shall get opened for prediction before two (2) hours of the first delivery of that over being delivered in the live cricket match.
    • iii) the user acknowledges and agrees that only the first noball or wide-ball would be considered as a delivery in a pool and any subsequent no-ball or wide-ball would not be considered as a legal delivery in the said pool; for the purpose of this Application.
    • iv) the user acknowledges and agrees that a pool shall automatically gets suspended if the participating players, for that pool, are less than 30% (thirty percent) of the allocated size. In such a case, the Company shall immediately refund the participation amount into the “Deposit Account” under the in-game account of the user.
  • c) Live Match Interruption: That the Company shall notify the users outrightly in case the live cricket match is interrupted due to rains or any other natural calamity. In such a situation, the basic points / premium points / jackpot points shall be awarded till the last completed pool before the live match interruption and the winners shall be declared accordingly. When the live cricket match resumes, the game of prediction shall re-open for the remaining pools with intact six deliveries. In case the user has made payment for the suspended pool, the Company shall immediately refund the participation amount for such suspended pool into the “Deposit Account” under the in-game account of the user.
  • d) Game Interruption: That the Company shall not be responsible if the game of prediction is interrupted prematurely due to a technical failure or server related issues. In such a case, the subject pool shall be deemed to have ended which cannot be resumed and thereby, the contributed participation amount shall be refunded into the respective “Deposit Account” under the in-game accounts of the users / players. However, in the event a user disconnects from the game for any reason whatsoever, he / she shall be disqualified from such particular pool and his / her participation amount shall be forfeited and be distributed in the winnings of the declared winners for the said pool.
6. CLAIM OF WINNING AMOUNT
  • a) That subject to the provisions of Clause 3(d) of this Agreement, the winning amounts to be awarded in each pool shall be decided on the basis of the accumulated participation amount for the said pool, which shall be shown to the users at the time of declaration of winners for that pool.
  • b)That the user, if declared winner, shall be under obligation to present a photocopy of his / her PAN (Permanent Account Number) card along with a copy of any Government approved Identity Card, if required. The winner / user acknowledges and agrees that the Company is authorized to verify the legitimacy of the user before making any payment, for security reasons.
  • c) That you acknowledge and agree that the Company shall have no responsibility, liability or obligation if the said documents, as provided by you, are not correct. In such a case, the Company reserves the right to suspend your in- game account. However, any unclaimed winning amount stands at your credit, for want of submission of the requisite documents or for any other reason whatsoever, shall continue to remain at your credit and you are advised the contact the customer support team of the Company to claim such unclaimed winning amount. Nevertheless, the Company shall provide you forty eight (48) hours to submit the legitimate documents to the satisfaction of the Company. The Company reserves the right to forfeit such unclaimed winning amount if you fail to provide the legitimate documents within the stipulated time or such extended time at the sole discretion of the Company.
  • d) That the winner / user acknowledges and agrees that payment of the real money shall be made through a bank transfer to the credit of the bank account as provided by the user at the time of creation of the in-game account. The Company shall check the legitimacy of the bank account at the time of making the payment and that the user’s name in the bank account stands in consonance with the name as reflected in the PAN card of the user. You further acknowledge and agree that the payment shall be made within a period of forty eight (48) hours to seventy two (72) hours after the request to claim the winning amount is received by the Company.
  • e) That you acknowledge and agree that all the disbursement of the winning amount shall be governed by the following conditions:

    • i) the user shall be required to place a request, to the Company, in order to claim the winning amount subject to the provisions of sub-clause (e)(ii) of this Clause. The said winning amount would be reflected in the “winning account” section under the in-game account in the Application.
    • ii) the user shall be at liberty to place the request to claim the winning amount as long as the claimed amount is greater than Rs100/- (Rupees One Hundred only) subject to the maximum of Rs1,00,000/- (Rupees One Lac only) on any given day. However, the user may also submit request to claim the winning amount exceeding Rs1,00,000/-, but it may take processing time of 24 – 48 hours depending upon the standard Indian banking working hours.
    • iii) the Company shall process all the requests of claiming winning amount from 10.00 AM to 10.00 PM on daily basis. Upon successful processing, the Company shall debit the requested amount from the user’s “Winning Account” and transfer it to the bank account as provided by the user.
    • iv) all the payments, against the requests of claiming winning amount, shall be securely transferred by the mode of NEFT (National Electronic Funds Transfer) which normally takes about 2 – 3 hours to get credited into the recipient’s account but may take longer hours subject to the processing speed of the transferring bank or the third party payment gateway. The user hereby agrees and understands that NEFT transactions are processed in batches from 8.00 AM to 7.00 PM on all working days excluding 2nd and 4th Saturdays, Sundays and Public Holidays. The user hereby further agrees that such transactions may attract processing fees as may be charged by the transferring bank or the third party payment gateway, as the case may be.
    • v) the disbursement of the winning amount shall be subject to “Tax Deducted at Source” (TDS) @ 30% (Thirty Percent), in compliance with the provisions of sub-clause (h) hereto.
    • vi) the disbursement policy, of the Company, shall be subject to periodical review and the policy, as may be applicable from time to time, shall be notified to you by making an amendment or modification in the Agreement and / or the License and / or at the time of declaration of winners and / or at the time of claiming the winning amount.
    • vii) the Company shall utilize its best endeavor to process the disbursement in a timely manner, but there could be delays due to the time required in verification process of submitted documents and / or any technical error from the disbursing bank. You acknowledge and agree that the Company shall not be liable to pay you any form of compensation or the interest thereupon for the reason of delays in disbursement of winning amount.
  • f) That if you have gained access to the Application while residing within the geographical territory of Republic of India, but you are not an Indian citizen, the Company shall disburse your winning amount to your bank account provided that you comply with the terms of this Agreement and / or the License and / or the Privacy Policy and / or the Game Rules as well as the relevant provisions of the Reserve Bank of India and Foreign Exchange Management Act.
  • g) That you acknowledge and agree that Company shall deduct Tax Deducted at Source (TDS) on the winning amount in compliance of tax policy of Republic of India, as amended from time to time, and as applicable for the Application. You understand and agree that the Company shall not make any payment of the winning amount unless you submit your PAN (Permanent Account Number) to the Company. The Company hereby makes it plain and clear that the Company shall neither advise you nor be in any manner responsible for your individual tax matters.
  • h) That subject to the provisions of Clause 6(e) hereto, TDS shall be deducted from the Net Winnings (NW) for the purpose of disbursement of claimed winning amount; as per the following calculation:

    • i) calculation at the time of First Claim during the Financial Year:
      • NW = A – (B + C); wherein
      • A = Claimed Winning Amount;
      • B = Total Money Deposits in the “Deposit Account” till the time of claim exclusive of transferred deposit, if any;
      • C = Balance Amount in the “Deposit Account” at the beginning of the Financial Year (Opening Balance).
    • ii) calculation at the time of Each Subsequent Claim during the Financial Year:
      • NW = A – (B + C + D); wherein
      • A = otal Claimed Winning Amount inclusive of the current claim amount;
      • B = otal Money Deposits in the “Deposit Account” till the time of current claim exclusive of transferred deposit, if any;
      • Balance Amount in the “Deposit Account” at the beginning of the Financial Year (Opening Balance);
      • D = NW in earlier claims during the Financial Year Until the current claim, if TDS has been deducted on such NWs.
    • iii) calculation at the time of closing of Financial Year:
      • NW = (A + E) – (B + C + D); wherein
      • A = Total Claimed Amount during the Financial Year;
      • B = Total Money Deposits in the “Deposit Account” during the Financial Year exclusive of transferred deposit, if any;
      • C = Balance Amount in the “Deposit Account” at the beginning of the Financial Year (Opening Balance);
      • D = NW in earlier claims during the Financial Year, if TDS has been deducted on such NWs;
      • E = Unclaimed Winning Amount.
  • i) That you acknowledge and agree that TDS @ 30% shall be deducted on NW in case you have unclaimed winning amount in the “Deposit Account” at the end of the Financial Year, as calculated above, and the resultant balance amount in the “Deposit Account” shall be the “Closing Balance” for the said Financial Year and the “Opening Balance” for the following Financial Year.
  • j) That you acknowledge and agree that you shall be entirely responsible for all taxes, fees and other incidental costs arising from your game-play and from your winning- amount, resulting from the use of the Application.
  • k) That you acknowledge and agree that the Company shall not disburse the winning amount if the Company has received any Order, Award, Judgement or Directions from a competent Court of Law, Arbitrator, Tribunal or any other authority which directs the Company to hold the winning amount in respect of any in-game account. In such circumstances, the Company shall release such winning amount in accordance with such Order, Award, Judgement or Directions, as the case may be.
  • l) That the Company advises you to contact the customer support team or write to us following the procedure given in “Contact Us” section of the Application, in case you have any queries or concerns in respect to the claim of winning amount. However, the Company is not obliged to entertain the user if the said user approaches the Company to cancel his / her claim request pursuant to its confirmation.
7. PROMOTIONS AND BONUSES
  • a) That the details of various promotional activities, along with its eligibility and applicable conditions, by the Company may be found in the “Deposit Account” section of the Application. The Company may, from time to time, communicate information about the future promotional activities, if any, in the Application.
  • b) That the Company reserves the right to cancel or discontinue or modify the terms of the current or future promotional activity at any time, without notice, and at its discretion without any liability whatsoever of the Company.
  • c) That you acknowledge and agree that the Promotional Bonus credited by the Company into your “Deposit Account” under the in-game account shall only be used for the game-play in the Application.
  • d) That you acknowledge and agree that the Company reserves the right to reclaim any Promotional Bonus if you fail to utilize them, either in full or in part, within the time period of 90 (Ninety) days, as stipulated under the “Deposit Account” section of the Application, from the day it was credited.
  • e) That you acknowledge and agree that the Promotional Bonus is not a matter of right and it shall be designated into your “Deposit Account” at the sole discretion of the Company.
  • f) That the Company reserves the right to offer Promotional Bonus and / or promotional activities or special invitations to selective users of the Application. The Company is not under obligation to disclose the criteria by which the users are selected for such offers.
  • g) That you acknowledge and agree that Promotional Bonus is unique to the respective in-game account of the user and are, therefore, non-transferable. If the Company has reasons to believe or if you attempt to transfer any such amounts to any other in-game amount and / or user, the Company shall forfeit such Promotional Bonus with immediate effect and your in-game account shall stand suspended or terminated.
8. SERVICE CHARGE
  • a) That by the act of money deposits in the “Deposit Account” under the in-game account as well as by making payment of participation amount in the pool, the user declares to provide the right to the Company towards service charge out of the consolidated participation amount in the individual pool as well as distinguished demand for compensation for damages and / or conventional fine, if any.
  • b) That the Company shall charge the Service-Charge of Forty (40) percent from the consolidated participation amount in the individual pool. However, the Company shall not charge any Service Charge in respect of any suspended pool following the interruption of live cricket match due to rains or any other natural calamity or if any respective pool is interrupted prematurely due to any technical failure or server related issue or where the Company decides to refund the participation amount back into the “Deposit Account” under the in-game account of the user.
  • c) That you acknowledge and agree that the Service Charge, being charged by the Company, do not include any fees or charges, including applicable taxes, payable to third party associates for the purpose of services being offered by such third party associates in the Application. You hereby agree that you are under obligation to settle the charges of such third parties.
9. LOYALTY REWARDS
  • That the Company may award with the loyalty rewards as stipulated under the “Loyalty Program” section of the Application. The loyalty rewards shall be subject to such terms as specified under the “Loyalty Program” section; which forms a part of this Agreement. However, the Company reserves the right to alter, amend and modify the terms of the “Loyalty Program” or discontinue the “Loyalty Program” altogether without notice, at its discretion, and without any liability whatsoever of the Company.
10. USER REPRESENTATIONS AND RESPONSIBILITIES
  • a) That you represent and warrant that you have full knowledge of the game of cricket and that you have undertaken thorough research of the game of cricket and that you have analytical skills to get yourself associated with the game of CRICKET PREDICTION, a game of skill, with real money winnings, in the Application, and you are voluntarily participating in any or each pool under the selected over, in the Application, vis-à-vis the live cricket match as and when it becomes accessible in the Application, as offered by the Company through this Application, and thereby assume all responsibility for and risk resulting from your participation, including the risk of financial loss, and / or of any consequences resulting from the participation whether it occurs before, during or after the period of playing of the game in the Application.
  • b) That you represent and understand that your participation in the game, as available in the Application, shall not create any obligation on the Company to declare you, as a matter of right, a winner or furnish any winnings or payouts. You acknowledge and agree that any winnings shall entirely depend on your analytical skill as a player vis- à-vis the other users of the Application, subject to the “Game Rules” as provided in the Application.
  • c) That you represent and warrant that you shall not hold the Company liable for not being able to play in any specific pool or specific multiple pools, as the case may be. This may include, without limitation, the situations where you are unable to log-in into your in-game account due to any technical issue or your in-game account is pending validation after the creation of in-game account or your in- game account is suspended and / or terminated for violation of any of the terms of this Agreement and / or the License and / or the Privacy Policy and / or the Game Rules, as the case may be.
  • d) That you represent and warrant that you shall be solely responsible for the prediction, opinions, advice and / or recommendations displayed or sent by you in the Application, including in the Company-to-user chat box, if any, or any other interactive features which are offered as part of the Application. You understand and accept that the Company reserves the right to record any and all such contents without any liability on the part of the Company.
  • e) That you represent and warrant that you shall not transfer your rights, under this Agreement, in any way whatsoever to any other user or entity without prior written consent of the Company.
  • f) That you represent and warrant that you shall be solely responsible for the supply and maintenance of all the devices, telecommunication access services and internet access services which you may require in order to gain access of the Application. You acknowledge and agree that the Company shall not be liable in any manner whatsoever for any losses, caused to you, by the internet as well as telecommunication service provider which you have engaged in order to gain access of the Application.
  • g) That you represent and warrant that you shall not utilize the Application in such a way that would affect the Company adversely or reflect negatively on the Company and / or the third part associates of the Company or any related service provider/s of the Company or the game under the Application or discourage any person from using all or any part of the features of the Application.
  • h) That you represent and warrant that you shall not break-in or circumvent the security standards of the Application or attempt to break-in or circumvent the security standards of the Application and / or access or attempt to access the in- game account of any other user of the Application. You acknowledge and agree that in such cases, the Company reserves the right to terminate or suspend this Agreement and / or the License, with you, with immediate effect. The Company, further, reserves the right to take appropriate legal actions, against you, in such circumstances.
  • i) That you represent and agree that you shall be responsible for payment of any taxes, like Goods and Service Tax, duties or governmental levies that may be imposed on the services of the Company in connection with the Application.
11. ACCESSING THE SERVICE
  • That the Application and / or the Services of the Company shall be accessible 24 hours a day throughout the whole year. However, the accessibility of the Application and / or the Service shall be subject to the Company shutting down the Application, in whole or in part, for any period the Company deems appropriate to enable the update or the technical maintenance of the Application, or for any other reason that the Company deems fit at its sole discretion.
12. CHEAT DETECTION SOFTWARE
  • That the Application may have in-built mechanisms designed to prevent granting one user an unfair advantage over other users. The Company reserves the right to add or update its Cheat Detection Software periodically as the Company requires at its sole discretion. The Cheat Detection Software shall collect and transmit details about your in-game account, game-play, and unauthorized programs or processes in connection with cheating, subject to the Company’s Privacy Policy and the applicable law. In the event that the Company, at its sole discretion, concludes that you are cheating, the Company shall exercise any or all of its rights under this Agreement which may include termination of this Agreement, with you, and your access to the game under the Application.
13. USER RESTRICTIONS
  • a) Cheating: That you warrant that you yourself shall play the game of CRICKET PREDICTION for which you have created your in-game account, through the Application, and shall not use any form of external assistance to play the said game of skill. You acknowledge and agree that you shall not add unauthorized components, create or use cheats, exploits, bots, hacks, external player assistance, “auto”, “trainer”, “script” or “macro” computer programs or artificial intelligence software or software applications or any other third party software designed to modify the Application or use any third party software that intercepts, mines or otherwise collects information from or through the Application or through any services of the Company or provide any ancillary offering to the Application that are not offered within the Application by default, such as, hosting, “leveling services”, mirroring game servers, matchmaking, emulation, communication redirects, or any other automated control of the game under the Application.
  • b) Collusion: That you warrant that you shall not form any team and / or form collusion between you and any other user for participating in any specific pool or specific multiple pools being offered by the Company, through the Application. You acknowledge and agree that the Company reserves the right to suspend or terminate the in-game account of any user, with immediate effect, in case any user attempts to or colludes with any other user while utilizing the services of the Company or while playing the game of skill through this Application.
  • c) That the Company reserves the right to investigate complaints received against any user being suspected of collusion. If the Company suspects of a collusive behavior during a running pool or active pools, the Company shall, in its exclusive discretion, terminate the said user from participating in the running pool or active pools, as the case may be, with immediate effect and the suspected user’s access to the game or his / her in-game account or Application be blocked temporarily or permanently subject to the outcome of the investigation process. In such a situation, the Company shall not be liable for any losses which such user may accrue as a result of the said collusive activities.
  • d) Money Laundering: That you represent and warrant that you shall not undertake any activity in the Application that may construed as money laundering, including, without limitation, using false identification documents to create in- game account, attempting to withdraw deposit amounts from any user’s utilized or unutilized in-game account balance, colluding with other users in the same pool and funneling to funds through multiple in-game accounts.
  • e) Anti-Spamming: That you represent and warrant that you shall not transmit or propagate any virus, trojan horse, worm, bomb, corrupted file and / or similar destructive device, or corrupted data in relation to the Application, and / or organize, participate in or be involved in any way in an attack on the Company’s servers and / or the Application and / or those of its service providers and third party associates and / or spam the Company-to-user chat-box, if any, either for personal or commercial purposes, or by disrupting the flow of conversation with repeated postings of a similar nature.
  • f)Multiple IDs: That you acknowledge and agree that your registration in the Application shall be restricted to single in-game account in order to avail the services and / or to play the game as offered by the Company. You hereby warrant that you shall not create multiple in-game accounts in the Application.
  • g) That you acknowledge and agree that you shall not create a username or upload, transmit, publish, post or communicate any material or content in the Application, which, in the sole and exclusive discretion of the Company, is believed or deemed to be offensive, including but not limited to, language that is harmful, threatening, unlawful, abusive, harassing, libelous, defamatory, intimidating, disparaging, obscene, sexually explicit, invasive of privacy or racially, ethnically, violent, bullying, or threatening or promotes violence, terrorism, incitement to commit criminal offence or actions that are containing hatred, threatening to any person or entity, hurting religious sentiments or pornography or otherwise objectionable or aimed at soliciting donations or other form of help or violates the intellectual property of any user, any person or any legal entity or disparages the Application in any way that would affect the Company adversely or reflect negatively on the Company or any of its subsidiaries, affiliates, licensors, associates, partners, sponsors, services, the game under the Application or discourage any person from using all or any part of the feature of the Application or promotes a competing service, game, product or application or violates any applicable law.
  • h) That you acknowledge and agree that you shall not decompile, reverse engineer, disassemble, attempt to derive the source code of, or decrypt the Application or remove, alter, disable, circumvent or obscure any proprietary notice, including any notice of copyright or trademark, or other authorship and origin information, or labels contained on or within this Application, in relation to the Company or make any modification, adaptation, improvement, enhancement, translation, reproduce or create derivative work from the Application or of the Application.
  • i) That you acknowledge and agree that you shall not hyperlink the Application to any website and / or application without the prior written approval of the Company.
  • j) That you acknowledge and agree that you shall not modify, distort, block, abnormally burden, disrupt, slow down and / or hinder the normal functioning of all or any part of the Application, or its accessibility to other users, or the functioning of the third-party networks on the Application, or attempt to do any of such acts.
  • k) That you acknowledge and agree that you shall not impersonate another user of the Application, or attempt to get password or details of in-game account of another user of the Application, or other personal information about another user of the Application or any other confidential information.
  • l) That you acknowledge and agree that you shall not purchase, sell, trade, rent, lease, license, grant a security interest in, or transfer your in-game account, content, points, standings, rankings, ratings, bonuses, winnings, or any other attributes appearing in, originating from or associated with the Application.
  • m) That you acknowledge and agree that you shall not indulge in any fraudulent activity including, but not limited to, attempting to use or using any financial instruments, of other user of the Application, such as credit cards, debit cards, net-banking usernames, passwords, authorization codes, prepaid real money cards, payment wallets, mobile phones for making payment into the “Deposit Account” under your in-game account.
  • n) That you acknowledge and agree that the Company reserves the right, at its sole discretion, to remove any or all material or comments posted by you if such material or comments are defamatory or detrimental to the interests of the Company or its business.
14. INTELLECTUAL PROPERTY RIGHTS AND OWNERSHIP
  • a) Right to Application: That you acknowledge and agree that the Application, its title, ownership rights and all copyrights, designs, patents, trademarks, trade secrets, moral rights, performance rights, media rights, publicity rights and other intellectual property rights associated therewith including, without limitation, all text, graphics, music or sounds, all messages and items of information, names, fictional characters, themes, objects, images, photographs, sceneries, costumes, effects, dialogues, slogans, places, characters, diagrams, concepts, choreographies, videos, audio-visual effects, button icons, logos, domain names and any other elements which are parts of the Application individually, or in combination, and any and all copies thereof are, and shall remain, the exclusive property of the Company or the third party, as the case may be. You acknowledge and agree, further, that the source code and object code of the Application and the format, directories, queries, algorithms, structure and organization of the Application are the intellectual property and proprietary and confidential information of the Company. You are not granted any intellectual property rights in or to the Application by way of implication or other legal theory, except as specifically mentioned in this Agreement and / or the License, and all rights in and to the Application not expressly granted in this Agreement and / or the License are hereby reserved and retained by the Company.
  • b) That you acknowledge and agree that the Application is solely for your personal, non-commercial use and shall be used exclusively in accordance with the License granted under the “End User License Agreement”. You further acknowledge and agree that you shall not copy any or all parts of the Application and no right, title or interest in any content, material or software is transferred or extended to you as a result of your usage of the Application.
  • c) That you acknowledge and agree that the Company has granted you a limited, revocable, non-exclusive, non- transferable, without right to sub-license, rent or lease, either in whole or in part, non-commercial license exclusively for the purpose of accessing the Application and for utilizing the services of the Company and for no other purpose whatsoever.
  • d) Third Party Software: That you acknowledge and agree that the Application may utilize or include third party software that is subject to third party license terms (hereinafter referred to as the “Third Party Software”, for the sake of brevity) and you acknowledge and agree that your right to use such Third Party Software as a part of the Application is subject to and governed by the terms and conditions of the third party license applicable to such Third Party Software, including, without limitation, any applicable acknowledgements, license terms and disclaimers contained therein. Any reproduction or representation of these licensed materials, in any way and for any reason, is prohibited without the express permission of the Company or such third party associates, as the case may be. In the event of any conflict between the terms of this Agreement and the terms of such third party licenses, the terms of the third party licenses shall prevail with regard to your use of the relevant third party software.
  • e) That you understand and accept that several deceptive mails, websites, blogs etc., inclusive of Company’s logo, photos, links, contents or other information, claiming to be from or associated with the Company may or are circulating on the Internet. Some of such electronic mails, websites, blogs etc. may call the user to provide username, player ID, password etc. or that the user has won a prize / gift or provide a method to commit illegal / unauthorized act or deed or request detailed personal information or a payment of some kind. The Company hereby declares that the sources of contents of such electronic mails, websites, blogs etc. as well as accompanying materials are in no way associated with the Company. The Company hereby advices and recommends you to not respond to such electronic mails and / or refrain from using such websites, blogs etc. The Company hereby warrants that the Company shall contact you about the Services, availed by you, in the Application or to inform you about the Company’s services by utilizing the information as provided by you to the Company.
  • f) Company’s Marks: That you acknowledge and agree that you are not authorized to use the Company’s trademarks in any advertising, publicity or in any other commercial manner without the prior written permission of the Company, which may be withheld for any or no reason.
  • g) Copyright Restrictions: That you acknowledge and agree that the Company’s name, logo and graphics that represent the Application shall not be used in any commercial manner whatsoever without the prior written permission of the Company. The Company retains sole and exclusive ownership of all rights, title and interest in and to the Application and all Intellectual Property rights relating thereto.
15. TERM AND TERMINATION
  • a) Term: That this Agreement shall be effective from the date you download or use the Application, as the case may be, until terminated in accordance with the terms of this Agreement and / or the License.
  • b) Termination: That the Company may, in its sole and absolute discretion, at any time and for any or no reasons, suspend or terminate this Agreement and the rights afforded to you hereunder with or without any prior notice. In case you fail to comply with any terms and conditions of this Agreement, then this Agreement and any rights afforded to you hereunder shall terminate automatically and immediately, without any notice or other action by the Company and upon such termination, you shall cease all use of the Application and destroy all copies of the Application supplied under the Agreement and / or the License and uninstall the Application.
16. CONSEQUENCES OF BREACH
  • a) That in the event of breach of any of the terms of the Agreement and / or the License, being resulted from the investigation process of the Company, or if it reasonably appears that the continued access to the Application, by any user, is detrimental to the interests of the Company or to other users of the Application; the Company may, at its sole discretion, take any or all of the following actions:

    • i) restrict the game-play in respect of users being suspected of collusion or cheating;
    • ii) suspend permanently the user’s in-game accounts in the Application;
    • iii) forfeit any winnings or promotional bonus amounts as available in the user’s in-game account;
    • iv) demand damages for such breach and / or appropriate legal action to recover such damages;
    • vi) initiate prosecution for violation, that amounts to offence, of law.
  • b) That the Company reserves the right to temporarily suspend or put restrictions upon your access to the Application, during the course of investigation process, for any of the following reasons:

    • i) suspected breach of security of the user’s in-game account;
    • ii) any alleged or actual money laundering activities concerning the user’s in-game account in the Application;
    • iii) any unauthorized use of the Application from the user’s in-game account;
  • c) That you acknowledge and agree that the decision of the Company, as mentioned in this clause or otherwise, on the action to be taken as a consequence of breach shall be final and binding on you. Any such action shall be without prejudice to the other rights, of the Company, as available in law or in equity. Further, the Company reserves the right to bar a user from any future registration, of the Application, in the event of any material breach.
17. CONFIDENTIALITY
  • That you acknowledge and agree that you shall keep confidential all confidential information provided by the Company in respect of any special offer to the selective users. For the purpose of this Agreement, “Confidential Information” shall mean and include all information provided by the Company to you, on this Application, unless such information is already on the public domain or has subsequently becomes public other than due to your breach of this confidential obligation/s.
18. DISCLOSURE OF FRAUDULENT ACTIVITIES
  • That you acknowledge and agree that if you are found, in the Company’s sole determination, to have cheated or attempted to defraud while participating in any specific or in specific multiple pools as available in the Application, the Company, other users of the Application, or the third party associates, in any way but not limited to game manipulation and / or payment fraud and / or if you are found making untrue or malicious statements with regard to the Company’s operations in any media or forum, the Company reserves the right to publicize your actions together with your identity and e-mail address as well as circulate the information, as pertaining to your fraudulent activities, to other online gaming sites, banks, credit card companies, law enforcement departments, and other appropriate agencies. In such situations, the Company also reserves the right to suspend or terminate your in-game account with immediate effect. The Company may also initiate appropriate legal proceedings, against you, for the recovery of any fees or conventional fines due to the Company by you.
19. RESERVATION OF RIGHTS
  • a) That save as provided and without prejudice to the foregoing clauses under this Agreement and / or the License, the Company reserves the right at its sole discretion, to:

    • i) refuse to register any application for registration of the Application;
    • ii) change, suspend, remove, modify or add any game of skill in the Application;
    • iii) conduct background checks on you, including credit checks, with any third party credit and financial institutions, to verify the information provided by you;
    • iv) withhold or decline any winning amounts or amend any policy if the Company suspects that you are abusing or attempting to abuse any promotional activities, or promotional bonuses, or loyalty rewards, or special policy or rules in respect of any specific over or specific multiple overs, as the case may be.
20. DISCLAIMER OF WARRANTY
  • THAT YOU ACKNOWLEDGE AND AGREE THAT THE APPLICATION IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, AND THAT YOUR USE OF OR RELIANCE UPON THE APPLICATION IS AT YOUR SOLE RISK AND DISCRETION TO THE FULLEST EXTENT PERMISSIBLE UNDER THE APPLICABLE LAW. THE COMPANY AND ITS THIRD PARTY ASSOCIATES HEREBY DISCLAIM ANY AND ALL REPRESENTATIONS, CONDITIONS, WARRANTIES AND GUARANTEES REGARDING THE APPLICATION OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY OR ORAL OR WRITTEN, AND INCLUDING, WITHOUT LIMITATION, ITS CONFORMITY, ACCURACY, CURRENTNESS, COMPLETENESS, RELIABILITY, OR SECURITY, THE IMPLIED WARRANTIES OF MERCHANTIBILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, ITS MARKET VALUE OR YOUR SATISFACTION. FURTHER, THE COMPANY MAKES NO WARRANTY THAT 1) THE APPLICATION SHALL MEET YOUR REQUIREMENTS; 2) THE APPLICATION SHALL BE UNINTERRUPTED, ACCURATE, RELIABLE, TIMELY, SECURE OR ERROR-FREE; 3) THE QUALITY OF THE GAME, INFORMATION OR OTHER MATERIAL ACCESSED OR OBTAINED BY YOU THROUGH THE APPLICATION SHALL BE AS REPRESENTED OR MEET YOUR EXPECTATIONS; 4) ANY ERRORS IN THE APPLICATION SHALL BE CORRECTED. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM THE APPLICATION SHALL CREATE ANY REPRESENTATION, WARRANTY OR GUARANTEE OF THE COMPANY. YOU ASSUME ALL RESPONSIBILITY FOR SELECTING THE APPLICATION TO ACHIEVE YOUR INTENDED RESULTS, AND FOR THE INSTALLATION OF, USE OF, AND RESULTS OBTAINED FROM THE APPLICATION.
21. LIMITATION OF LIABILITY
  • a) THAT UNDER NO CIRCUMSTANCES AND TO THE FULLEST EXTENT PERMISSIBLE UNDER THE APPLICABLE LAW, INCLUDING, WITHOUT LIMITATION, IN THE EVENT OF NEGLIGENCE OR BREACH OF STATUTORY DUTY, SHALL COMPANY OR ITS THIRD PARTY ASSOCIATES, AS THE CASE MAY BE, BE LIABLE FOR ANY DIRECT, INDIRECT, ACCIDENTAL, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES OR LOSSES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, LOSS OF USE, BUSINESS INTERRUPTION, LOSS OF INFORMATION OR DATA, OR PECUNIARY LOSS, WHETHER IN TORT OR OTHERWISE, LOSS OF CONTRACT, MISREPRESENTATION WHETHER INNOCENT OR OTHERWISE, ARISING OUT OF OR IN CONNECTION WITH YOUR ACCESS OR USE OF OR INABILITY TO ACCESS OR USE OF SERVICES OF THE COMPANY OR THIS APPLICATION OR ANY THIRD PARTY SERVICE, OR ANY LOST PROFITS YOU ALLEGE, WHETHER OR NOT THE DAMAGES OR LOSS OF PROFITS WERE FORESEEABLE AND WHETHER OR NOT THE COMPANY WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
  • b) That without limiting the generality of the foregoing, you hereby acknowledge and agree that the Company shall not, except as specified herein, be liable to you for i) any defamatory, undesirable or illegal conduct of any other user of the Application, ii) any loss incurred in transmitting information to the Company or to the Application by the internet or by any other connecting media, iii) any technical failures, breakdowns, defects, delays, interruptions, improper or manipulated data transmission, data loss, or communication infrastructure failure, or any other adverse technological occurrences arising in connection with your access to the Application, and iv) your activities or transactions on any third party applications accessed through links or advertisement posted in the Application.
22. INDEMNIFICATION
  • That in consideration of being allowed to access the Application and / or the services of the Company, you hereby agree to indemnify, defend and hold harmless the Company and each of its respective officers, directors, employees, agents, shareholders, information providers, affiliates, assigns, third party associates, other users of the Application, or any other individual or legal entity from and against any claims or alleged claims, liabilities, proceedings, losses, damages, fine, penalty, interest, cost and expenses, including, without limitation reasonable attorneys’ fees and expenses, of third parties relating to or arising, directly or indirectly, out of or in connection with the following:
    • a) your access to or use of the Application or the breach of the terms of this Agreement, or breach of your warranties, representations and obligations under this Agreement;
    • b) your violation of the rights of a third party, including the infringement by you of any intellectual property or misappropriation of any proprietary right or trade secret of any person or entity;
    • c) your violation of any provisions of this Agreement;
    • d) your use or misuse of the Application;
    • e) your negligence or willful misconduct;
  • These obligations shall survive any termination of the Agreement.
23. PRIVACY
  • That the Company strongly believes in protecting its user’s privacy and thereby providing you with its notice pertaining to the use of data. Please refer the Company’s “Privacy Policy”, incorporated by reference herein, which is posted on the Application.
24. NOTICE
  • That all correspondence, writings, statements, legal notices or other communication required or permitted to be given hereunder this Agreement shall be given, made or communicated, by the Company, by way of electronic mail and / or registered mail or certified mail at the address, provided by you, in your latest membership profile and / or at the time of registration of your in-game account. Any such communication shall be deemed to delivered and received, by you, after the expiry of 24 hours from the dispatch of such electronic mail. Except as explicitly stated otherwise, any such communication shall be served on the Company by personal delivery, courier or certified mail at the address as stated under the introduction hereinabove.
25. ASSIGNMENT
  • That you agree and acknowledge that you shall not assign your rights and obligations, under this Agreement, to anyone. However, the Company reserves the right to assign its rights and obligations under this Agreement to any one or any entity in its sole discretion and without any advance notice to you.
26. THIRD PARTY LINKS
  • That the Company hereby declares that the content viewed through any third-party advertisement links is not endorsed in any manner by the Company. The Company shall not be liable or responsible in any manner whatsoever for the content provided through such third-party advertisement links. Further, the accuracy of the content provided through such third-party advertisement links including, but not limited to, infringement of any valid and existing trademarks, service marks, copyrights, or patents or of any applicable law, has not been verified by the Company and the Company provides no warranties with respect to the same. Any information collected on websites / applications visited through such third-party advertisement links is subject to the privacy policies of such third-party websites / applications and any website or information accessed following such third-party advertisement links shall be at your own risk. Additionally, the Company shall not be responsible for any sort of transmission whatsoever, received by you, through such third-party advertisement links.
27. WAIVERS
  • That except as provided herein, the failure to exercise a right or require performance of an obligation under this Agreement, or by law, shall not be constituted as a waiver of that right or requirement or affect a party’s ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute waiver of any subsequent breach. Waiver of a right or requirement shall be considered to have taken place only after signing of a written statement to the effect by the Company or by the user.
28. MISCELLANEOUS
  • a) That you understand that the Company may be required, under certain legislations, to notify users of certain event. You hereby acknowledge and agree that such notices shall be effective upon the Company posting them on the Application.
  • b) Force Majeure: That the Company shall not be deemed to be in default hereunder or held responsible for any cessation, interruption, or delay in the performance of its obligations from causes out of its reasonable control due to, but not limited to, earthquake, flood, fire, storm, natural disaster, act of God, war, terrorism, riots, embargoes, acts of civil or military authorities, armed conflict, accidents, Company’s infrastructure failure, labor strike, lockout, boycott or shortage of transportation facilities, fuel, energy, labor or materials.
  • c) Entire Agreement: That this Agreement comprises the entire Agreement between you and the Company and thereby, supersedes any prior agreements pertaining to the subject matter contained herein.
  • d) Severability: That if any Court of competent jurisdiction or competent authority finds that any provisions of this License is invalid, illegal or unenforceable with respect to a party or otherwise, that provision of part-provision shall, to the extent required, be deemed to deleted, and the remainder of this Agreement, or the application of such provisions to persons other than those to whom it is held invalid or unenforceable shall not be affected and each remaining provisions of this Agreement shall be valid and enforceable to the fullest extent permissible by law. The invalid or deleted provisions may be amended with the necessary modifications in order to make it legal, valid and enforceable to reflect the Company’s initial intentions.
  • e) Headings: That the headings, under this Agreement, are for reference only and in no way define, limit, construe or describe the scope or extent of such Clause.
  • f) Amicable Resolution: That if any dispute or claim arises from or in connection with this Agreement, or your access to the Application or use of the Company’s services, the relevant parties shall resolve the dispute by amicable negotiations.
  • g) Arbitration:That all disputes arising from or in connection with this Agreement, or your access to the Application or use of the Company’s services, where such disputes are not resolved through amicable negotiations, the relevant parties shall refer such dispute to arbitration in the first instance. There shall be a single arbitrator, mutually decided by the relevant parties, and the proceedings thereof shall be conducted at Ahmedabad, Gujarat, Republic of India in accordance with the provisions of the Arbitration and Conciliation Act, 1996 or any statutory modification or amendment or re-enactment thereof.
  • h) Injunctive Relief: That either party may seek injunctive or other equitable relief against the other party in any Court of competent jurisdiction prior to or during the process of amicable negotiation or the arbitration proceedings.
  • i) Waiver of Class Action Rights: THAT BY ENTERING INTO THIS AGREEMENT, YOU HEREBY IRREVOCABLY WAIVE ANY RIGHT YOU MAY HAVE TO JOIN CLAIMS WITH THOSE OF OTHER IN THE FORM OF A CLASS ACTION OR SIMILAR PROCEDURAL DEVICE. ANY CLAIMS ARISING OUT OF OR RELATING TO OR IN CONNECTION WITH THIS AGREEMENT SHALL BE ASSERTED INDIVIDUALLY.
29. GOVERNING LAW, DISPUTE RESOLUTION AND JURISDICTION
  • a) That this Agreement and the Application, including the Application content and / or the License and / or Privacy Policy and / or the Game Rules, shall be interpreted in accordance with the laws of Republic of India.
  • b) That this Application originates from the city of Ahmedabad, Gujarat and this Agreement shall be governed by the laws of Republic of India. Neither you nor the Company shall commence or prosecute any suit, proceeding or claim to enforce the provisions of this Agreement, to recover damages for breach of or default of this Agreement, or otherwise arising under or by reason of this Agreement, other than in Courts located in the city of Ahmedabad, Gujarat. By using this Application, you consent to the jurisdiction of such Courts in connection with any action, suit, proceeding or claim arising under or by reason of this Agreement.
30. COMPLAINTS
  • That if you have any complaint, you should in the first instance contact the customer support team of the Company or write to us following the procedure given in the “Contact Us” section of the Application. Complaints should be made as soon as possible after circumstances arise that cause you to have a complaint. You accept and warrant that any complaints and disputes are and remain confidential both whilst a resolution is sought and afterwards. You agree that you shall not disclose the existence, nature or any detail of any complaint or dispute to any third party. The Company shall make efforts to resolve complaints within a reasonable time. You agree that the Company’s decision on the complaints shall be final and binding on you. The Company shall not be obliged to respond to any complaints that are not submitted in accordance with this clause, including any complaints on the social media platforms.

TERMS OF SERVICE AGREEMENT

LAST REVISION: 21st APRIL 2025

The applicable laws in Andhra Pradesh, Assam, Odisha, Telangana, Nagaland, Tamil Nadu and Sikkim State restricts player from using the services offered on our website. There may be penalties imposed on such players by the State Government or Central Government of India as the case maybe.

Our company and Super11.com does not accept registration request residents of Andhra Pradesh, Assam, Odisha, Telangana, Nagaland, Tamil Nadu and Sikkim. If a player staying in Andhra Pradesh, Assam, Odisha, Telangana, Nagaland, Tamil Nadu and Sikkim creates an account of the site by giving any false information (incorrect state, IP etc.) the liability will be solely of the player. Company reserves the right to terminate such player(s) account without any prior notice and also reserves right to confiscate such player(s) deposit and/or winnings as the case might be.

The word 'Services' referred here in after would relate to all the products/services offered to 'You' or 'Player' by Ability and/or its affiliates, subsidiaries, associates and partners here after referred as 'We' or 'Us' or 'Our' through the skill gaming website Super11.com which would be referred hereafter as 'Website. 'The usage of the Website by You will be governed by these Terms of Service which will hereafter refer as 'Term'.

IT IS MANDATORY AND BINDING ON 'YOU' THAT THESE TERMS SHOULD BE READ BY 'YOU' IN THEIR ENTIRETY PRIOR TO YOUR USE OF THE 'SERVICES'.

It should be noted that any Term/s herein found to be unlawful, invalid, void, voidable, or unenforceable for any reason by any judicial or quasi-judicial body in India, in no way would affect the validity and enforceability of the remaining Terms. Such Terms will be replaced with another valid and enforceable. Any unlawful, invalid, void, voidable, or unenforceable Term will be replaced with another Term which is valid and enforceable and is close to the content and original intent of the one that has been adjudged as invalid.

By Your registration on the Website, it is assumed by ‘Us’ that you have understood all the terms herein and have accepted the same. Printing of all transaction records, rules of play, cancellation policies and pay-out policies is what we recommend that you do.

Delay on our part in taking action or exercising our rights or taking remedial approach with respect to breach of any Terms by You does not waive our rights to act on a later date, nor does it amount to any lapse and neither does that result invalidity of those Terms for any breach of similar kind in the future.

The following Terms or any future alterations or modifications to these Terms are not acceptable by you; we recommend that ‘You’ may discontinue the use of website and any Services offered by it.

1. USAGE OF SUPER11
  • a) Any player visiting Super11 website for the use of online information and database recovery services, including, participating in the various contests and games (including fantasy games), gaming services, being conducted on Super11 ("Contests") shall be bound by these Terms and Conditions, and all other rules, regulations and terms of use referred to or offered by Super11 in relation to any Super11 Services.
  • b) Super11 has liberty to modify Terms and Conditions, regulations and terms of use referred to or offered by Super11 in relation to any Super11 Services, at any time, by posting same on Super11. Use of Super11 has Player's acceptance of such Terms and Conditions, rules and terms of use referred to or offered by Super11 in relation to any Super11 Services, as may be amended from time to time. Super11 may also notify Player of any change or modification in these Terms and Conditions, rules, regulations and terms of use referred to or offered by Super11, by way of sending an email to Player's registered email address or posting notifications in Player accounts. Player might then exercise options offered in such an email or notification to indicate non-acceptance of modified Terms and Conditions, rules, regulations and terms of use referred to or offered by Super11. If such options are not exercised by Player within time frame prescribed in email or notification, Player will be deemed to have accepted modified Terms and Conditions, rules, regulations and terms of use referred to or offered by Super11.
  • c) Certain Super11 Services being offered on Super11 may be subject to additional rules and regulations set down in that respect. To the extent that these Terms and Conditions are inconsistent with additional conditions set down, additional conditions shall prevail.
  • d) Super11 may, at its sole and absolute discretion:

    • i) Restrict, suspend, or terminate any Player's access to all or any part of Super11 or Super11 Services;
    • ii) Change, suspend, or discontinue all or any part of Super11 Services;
    • iii) Reject, move, or remove any material that may be submitted by a Player;
    • iv) Move or remove any content that is available on Super11;
    • v) Deactivate or delete a Player's account and all related information and files on account;
    • vi) Establish general practices and limits concerning use of Super11; vii) Revise or make additions to the roster of players available for opting in a Contest on account of revisions to the roster of players involved in the relevant Sports Event;
    • vii) Assign its rights and liabilities to all Player accounts hereunder to any entity (post intimation of such assignment shall be sent to all Players to their registered email ids)
  • e) If any Player breaches, or Super11 reasonably believes that such Player has breached these Terms and Conditions, or has illegally or inappropriately used Super11 or the Super11 Services, Super11 may, at its sole and absolute discretion, and without any notice to the Player, restrict, suspend or terminate such Player's access to all or any part of Super11 or the Super11 Services, deactivate or delete the Player's account and all related information on the account, delete any content posted by the Player on Super11 and further, take technical and legal steps as it deems necessary.
  • f) If Super11 charges its Players a platform fee in respect of any Super11 Services, Super11 shall, without delay, repay such platform fee in the event of suspension or removal or the Player's account or Super11 Services on account of any negligence or deficiency on the part of Super11, but not if such suspension or removal is effected due to:

    • i) any breach or inadequate performance by the Player of any of these Terms and Conditions; or
    • ii) all situations beyond the reasonable control of Super11.
  • g) Players consent to receiving communications such as announcements, administrative messages and advertisements from Super11 or any of its partners, licensors or associates.
2. INTELLECTUAL PROPERTY
  • a) Super11 includes a combination of content created by Super11, its partners, licensors, associates and/or Players. The intellectual property rights ("Intellectual Property Rights") in all software underlying Super11 and the Super11 Services and material published on Super11, including (but not limited to) games, Contests, advertisements, software, photographs, written content, images, graphics, marks, illustrations, audio, logos or video clippings and Flash animation, is owned by Super11, its partners, licensors and/or associates. Players may not transmit, publish, participate in the transfer or sale of, reproduce, create derivative works of, distribute, publicly perform, publicly display, or in any way exploit any of the materials or content on Super11 either in whole or in part without express written license from Super11.
  • b) Players may request permission to use any Super11 content by writing in to Super11 Support.
  • c) Players confirm and undertake to not display or use of the names, marks, logos, trademarks, labels, copyrights or intellectual and proprietary rights of any third party on Super11. Players agree to cover and hold harmless Super11, its directors, affiliates, employees and assigns against all costs, loss and harm including towards litigation costs and counsel fees, damages, in respect of any third party claims that may be initiated including for infringement of Intellectual Property Rights arising out of such display or use of the names, marks, logos, trademarks, labels, copyrights or intellectual rights on Super11, by such Player or through the Player's commissions or omissions.
  • d) Players hereby grant to Super11 and its affiliates, partners, licensors and associate a worldwide, irrevocable, royalty-free, non-exclusive, sub-licensable license to use, reproduce, create derivative works of, distribute, publicly perform, publicly display, transfer, transmit, and/or publish Players' Content for any of the following purposes:

    • i) displaying Players' Content on Super11
    • ii) distributing Players' Content, either by machine or via other media, to other Players looking for downloading or else get it, and/or
    • iii) storing Players' Content in a remote database accessible by end players, for a charge.
  • e) This license shall apply to the distribution and the storage of Players' Content in any form, medium, or technology.
  • f) All names, marks, logos, trademarks, labels, proprietary rights and copyrights or intellectual rights on Super11 belonging to any person (including Player), entity or third party are recognized as proprietary to the respective owners and any claims, controversy or issues against these names, logos, marks, labels, trademarks, copyrights or intellectual and proprietary rights must be directly addressed to the respective parties under notice to Super11.
3. THIRD PARTY SITES, SERVICES AND PRODUCTS
  • a) Super11 may contain links to other Internet sites owned and operated by third parties. Players' use of each of those sites is subject to the conditions, if any, posted by the sites. Super11 does not exercise control over any Internet sites apart from Super11, and cannot be held responsible for any content residing in any third party Internet site. Super11's inclusion of third-party content or links to third-party Internet sites is not an endorsement by Super11 of such third-party Internet site.
  • b) Players' correspondence, transactions or related activities with third parties, including payment providers and verification service providers, are solely between the Player and that third party. Players' correspondence, transactions and usage of the services of such third party shall be subject to the terms and conditions, policies and other service terms adopted/implemented by such third party, and the Player shall be solely responsible for reviewing the same prior to transacting or availing of the services of such third party. Player agrees that Super11 will not be responsible or liable for any loss or damage of any sort incurred as a result of any such transactions with third parties. Any questions, complaints, or claims related to any third party product or service should be directed to the appropriate vendor.
  • c) Super11 contains content that is created by Super11 as well as content offered by third parties. Super11 does not guarantee the accuracy, integrity, quality of the content offered by third parties and such content may not relied upon by the Players in utilizing the Super11 Services offered on Super11 including while participating in any of the contests hosted on Super11.
4. SUPER11 PLAYERS CONDUCT
  • a) Players agree to abide by these Terms and Conditions and all other rules, regulations and terms of use of the Website. If Player does not abide by these Terms and Conditions and all other rules, regulations and terms of use, Super11 may, at its sole and absolute discretion, take necessary remedial action, including but not limited to:

    • i) restricting, suspending, or terminating any Player's access to all or any part of Super11 Services;
    • ii) deactivating or deleting a Player's account and all related information and files on the account. Any amount remaining unused in the Player's Game account or Winnings Account on the date of deactivation or deletion shall be transferred to the Player's bank account on record with Super11 subject to a processing fee (if any) applicable on such transfers as set out herein; or
    • iii) refraining from awarding any prize to such Player.
  • b) Players agree to offer true, accurate, current and complete information at the time of registration and at all other times (as needed by Super11). Players further agree to update and keep updated their registration information.
  • c) A Player shall not register or operate more than one Player account with Super11.
  • d) Players agree to ensure that they can receive all communication from Super11 by marking e-mails from Super11 as part of their "safe senders" list. Super11 shall not be held liable if any e-mail remains unread by a Player as a result of such e-mail getting delivered to the Player's junk or spam folder.
  • e) Any password issued by Super11 to a Player may not be revealed to anyone else. Players may not use anyone else's password. Players are responsible for maintaining the confidentiality of their accounts and passwords. Players agree to immediately notify Super11 of any unauthorized use of their passwords or accounts or any other breach of security.
  • f) Players agree to exit/log-out of their accounts at the end of each session. Super11 shall not be responsible for any loss or damage that may result if the Player fails to comply with these needs.
  • g) Players agree not to use cheats, exploits, automation, software, bots, hacks or any unauthorised third party software designed to modify or interfere with Super11 Services and/or Super11 experience or assist in such activity.
  • h) Players agree not to copy, modify, rent, lease, loan, sell, assign, distribute, reverse engineer, grant a security interest in, or otherwise transfer any right to the technology or software underlying Super11 or Super11 Services.
  • i) Players agree that without Super11's express written consent, they shall not modify or cause to be modified any files or software that is part of Super11's Services.
  • j) Players agree not to disrupt, overburden, or aid or assist in the disruption or overburdening of (a) any computer or server used to offer or support Super11 or the Super11 Services (each a "Server"); or (2) the enjoyment of Super11 Services by any other Player or person.
  • k) Players agree not to institute, assist or become involved in any type of attack, including without limitation to distribution of a virus, denial of service, or other attempts to disrupt Super11 Services or any other person's use or enjoyment of Super11 Services.
  • l) Players shall not attempt to gain unauthorised access to the Player accounts, Servers or networks connected to Super11 Services by any means other than the Player interface offered by Super11, including but not limited to, by circumventing or modifying, attempting to circumvent or modify, or encouraging or assisting any other person to circumvent or modify, any security, technology, device, or software that underlies or is part of Super11 Services.
  • m) Without limiting the foregoing, Players agree not to use Super11 for any of the following:

    • i) To engage in any obscene, offensive, indecent, racial, communal, anti-national, objectionable, defamatory or abusive action or communication;
    • ii) To harass, stalk, threaten, or otherwise violate any legal rights of other individuals;
    • iii) To publish, post, upload, e-mail, distribute, or disseminate (collectively, "Transmit") any inappropriate, profane, defamatory, infringing, obscene, indecent, or unlawful content;
    • iv) To Transmit files that contain viruses, corrupted files, or any other similar software or programs that may damage or adversely affect the operation of another person's computer, Super11, any software, hardware, or telecommunications equipment;
    • v) To advertise, offer or sell any goods or services for any commercial purpose on Super11 without the express written consent of Super11;
    • vi) To Transmit content regarding services, products, surveys, contests, pyramid schemes, spam, unsolicited advertising or promotional materials, or chain letters;
    • vii) To advertise, offer or sell any goods or services for any commercial purpose on Super11 without the express written consent of Super11;
    • viii) To Transmit content regarding services, products, surveys, contests, pyramid schemes, spam, unsolicited advertising or promotional materials, or chain letters;
    • ix) To download any file, recompile or disassemble or otherwise affect our products that you know or reasonably should know cannot be legally obtained in such manner;
    • x) To falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or the source of software or other material;
    • xi) To restrict or inhibit any other player from using and enjoying any public area within our sites;
    • xii) To collect or store personal information about other Players;
    • xiii) To interfere with or disrupt Super11, servers, or networks;
    • xiv) To impersonate any person or entity, including, but not limited to, a representative of Super11, or falsely state or otherwise misrepresent Player's affiliation with a person or entity;
    • xv) To forge headers or manipulate identifiers or other data in order to disguise the origin of any content transmitted through Super11 or to manipulate Player's presence on Super11;
    • xvi) To take any action that imposes an unreasonably or disproportionately large load on our infrastructure;
    • xvii) To engage in any illegal activities. You agree to use our bulletin board services, chat areas, news groups, forums, communities and/or message or communication facilities (collectively, the "Forums") only to send and receive messages and material that are proper and related to that particular Forum.
  • n) If a Player chooses a username that, in Super11's considered opinion is obscene, indecent, abusive or that might subject Super11 to public disparagement or scorn, Super11 reserves the right, without prior notice to the Player, to change such username and intimate the Player or delete such username and posts from Super11, deny such Player access to Super11, or any combination of these options.
  • o) Unauthorized access to Super11 is a breach of these Terms and Conditions, and a violation of the law. Players agree not to access Super11 by any means other than through the interface that is offered by Super11 for use in accessing Super11. Players agree not to use any automated means, including, without limitation, agents, robots, scripts, or spiders, to access, monitor, or copy any part of our sites, except those automated means that we have approved in advance and in writing.
  • p) Use of Super11 is subject to existing laws and legal processes. Nothing contained in these Terms and Conditions shall limit Super11's right to comply with governmental, court, and law-enforcement requests or needs relating to Players' use of Super11.
  • q) Players may reach out to Super11 through Support Team.
  • r) Persons below the age of eighteen (18) years are needed to seek permission or consent from their parents or legal guardians before furnishing data, participating or entering on Super11 or the Super11 Services or inter alia, in the contest, uploading pictures, playing games or being part, directly or indirectly, of any activity on Super11. Entry to Super11 without consent from parent/s or legal guardian and consequent participation in any activity on Super11 Website is not permitted and such person is subject to disqualification at the sole and absolute discretion of Super11, whenever it comes to the knowledge of Super11.
  • s) Super11 believes that parents should supervise their children's online activities and consider using parental control tools available from online services and software manufacturers that help offer a child-friendly online environment. These tools can also prevent children from disclosing online their name, address and other personal information without parental permission.
  • t) Although persons below the age of 18 years are allowed to use certain Super11 Services on the Super11 with the consent of their parent/s or legal guardians, they may not (where expressly stated in the rules of the Contest) participate in Contests hosted by Super11.
  • u) Super11 may not be alleged responsible for any content contributed by Players on the Super11.
5. CONTESTS, PARTICIPATION AND PRIZES
  • a) Currently, there are paid versions of the Contests made available by Super11 Players may participate in the Contests by paying the pre-designated amount as provided on the relevant Contest page. The Participant with the highest aggregate points at the end of the pre-determined round shall be eligible to win a pre-designated prize, as stated on the relevant Contests page.
  • b) A Participant may create different Teams for participation in Contests offered in relation to a Fantasy Sport Event across the Super11 Services. However, unless Super11 specifies otherwise in relation to any Contest ("Multiple Entry Contest"), Participants acknowledge and agree that they may enter only one Team in any Contest offered in relation to a Fantasy Sport Event. In the case of a Multiple Entry Contest, a Participant may enter more than one Team in a single Multiple Entry Contest, however on submitting more than one Team for participation in a single Multiple Entry Contest, the Participant will not be permitted to edit or revise the Teams so submitted for participation in such Multiple Entry Contest. In addition, it is expressly clarified that Super11 may, from time to time, restrict the maximum number of Teams that may be created by a single Player account (for each format of the Super11 Services) or which a single Player account may enter in a particular Multiple Entry Contest, in each case to such number as determined by Super11 in its sole discretion.
  • c) Super11 shall collect a pre-designated fee for access to the Super11 Services from each Participant in relation to the Contests.
  • d) In the event a Participant indicates, while entering an address, that he/she is a resident of either Andhra Pradesh, Assam, Odisha, Telangana, Nagaland, Tamil Nadu or Sikkim, such Participant will not be permitted to proceed to sign up for the round or contest and may not participate in any paid version of the Contests.
6. CONTEST FORMATS
  • a) Super11 offers Contests. in two separate formats of Super11 Services, (1) as a public contest where Players can participate in a Contest with other Players without any restriction on participation and (2) private contests, where Players can invite specific Players into a Contest and restrict participation to such invited Players. All rules applicable to Contests as set out herein shall be applicable to both formats of the Contests.
  • b) Public contest

    • i) In the Public contest format of the Contests, Super11 may offer the Contests in contests comprising of 2 Participants, 3 Participants, 5 Participants, 10 Participants, 100 Participants or any other pre-designated number of Participants.
    • ii) Super11 may offer this format of the Contests as a paid format and the Winner will be determinable at the end of the round.
    • iii) The number of Participants required to make the Contests operational will be pre-specified and once the number of Participants in such Contests equals the pre-specified number required for that Contests, such Contests shall be operational. In case the number of Participants is less than the pre-specified number at the time of commencement of the round, such Contests will not be operational and the participation fee paid by each Participant shall be returned to the account of such Player without any charge or deduction.
    • iv) In certain Contests across the Super11 Services, designated as "Confirmed contests", the Contests shall become operational once the number of Participants in such Contest s equals the pre-specified number of winners to be declared in such Contests, even if all available Participant slots (as pre-specified in relation to the Contests) remain unfilled. It is clarified that notwithstanding the activation of such Contests, Participants can continue to join such Contests till either (i) all available Participant slots of such Contests are filled or (ii) the round to which the Contest s relates commences, whichever is earlier. In case such Contests is not operational by the time of the commencement of the round, the participation fee paid by each Participant shall be returned to the account of such Player without any charge or deduction.
  • c) Private contest

    • i) In the Private contest format of the Contests, Super11 enables Players to create a contest ("Private contest") and invite other players, whether existing Players or otherwise, ("Invited Player") to create Teams and participate in the Contests. Players may create a Private contest to consist of a pre-specified number of Participants, that is, consisting of either 2 Participants, 3 Participants, 5 Participants or 10 Participants. The Player creating the Private contest shall submit the participation fee for such Private contest and thereby join that Private contest, shall supply a name for the Private contest and be offered with a unique identification code ("contest Code") (which will be issued to the account of such Player). The Player agrees and understands that once the Private contest is created no change shall be permitted in the terms or constitution of the Private contest, except for a change in the name of the contest. The Player creating the Private contest shall offer Super11 with the email address or Facebook account username of Invited Players to enable Super11 to send a message or mail inviting such Invited Player to register with Super11 (if necessary) and participate in the Private contest in relation to which the invite has been issued.
    • ii) In order to participate in the Private contest, an Invited Player shall input the contest Code associated with the Private contest and submit the participation fee for the Private contest. Once the number of Participants in a Private contest equals the number of pre-specified Participants for that Private contest, the Private contest shall be rendered operative and no other Invited Players or Players shall be permitted to participate in the Private contest. In the event that any Private contest does not contain the pre-specified number of Participants for that Private contest within 1 hour prior to the commencement of the round/Contest, the Participants of such Private contest will be offered with the option to convert the Private contest into a Public contest format, and permit the participation of Players without the contest Code. It is clarified that Super11 undertakes such conversion in a serialised manner and cannot and does not warrant that any Private contest will be converted into a Public contest format prior to the commencement of the round/Contests or that any Players will join such Contest (s to make it operational. In case the number of Participants in any Private contest (or converted Contests) is less than the pre-specified number at the time of commencement of the round, such Contests will not be operational and the participation fee paid by each Player shall be returned to the account of such Player without any charge or deduction.
    • iii) 3.3 It is clarified that the participation of Invited Players in any Private contest is subject to the pre-specified number of Participants for that Private contest, and Super11 shall not be liable to any person for the inability of any Invited Player to participate in any Private contest due to any cause whatsoever, including without limitation due to a hardware or technical malfunction or lack of eligibility of such Invited Player to participate in the Contests.
7. ELIGIBILITY
  • a) The Contests are open only to persons above the age of 18 years.
  • b) The Contests are open only to persons, currently residing in India.
  • c) Super11 may, in accordance with the laws prevailing in certain Indian states, bar individuals residing in those states from participating in the Contests. Currently, individuals residing in the Indian states of Andhra Pradesh, Assam, Odisha, Telangana, Nagaland, Tamil Nadu and Sikkim may not participate in the paid version of the Contest as the laws of these states bar persons from participating in games of skill where participants are required to pay to enter.
  • d) ATTENTION : Any form of gaming activity both online and offline wherein money or any stake are involved, is strictly prohibited under the Telangana Gaming (Amendment) Act, 2017, within the region of Telangana. Anyone found violating any provisions under the said act is subjected to prosecution – TGCSB (TGCSB logo)
  • e) Persons who wish to participate must have a valid email address.
  • f) Only those Participants who have successfully registered on the Super11 as well as registered prior to each round in accordance with the procedure outlined above shall be eligible to participate in the Contest and win prizes.
8. PAYMENT TERMS
  • a) In respect of any transactions entered into on the Super11, including making a payment to participate in the paid versions of Contests, Players agree to be bound by the following payment terms:
  • b) The payment Players make to participate in the Contests is inclusive of the nominated fee for access to the Super11 Services charged by Super11. Subject to these Terms and Conditions, all other amounts collected from the Player are held in escrow until determination of the Winners and distribution of prizes.
  • c) The Dream 11 portal hosts a number of Contests for which it reserves the right to charge a Platform Fee, which would be specified and notified by Super11 on the Contest page prior to a Player's joining of such Contest. The Platform Fee and applicable tax thereon will be debited from the Player’s account balance along with the entry-fee for the Contest, and Super11 shall issue an invoice for such debit to the Player.
  • d) The Player may participate in a Contest wherein the Player has to contribute a pre-specified contribution towards the Prize Money Pool of such Contest, which will be passed on to the Winners of the Contest after the completion of the Contest as per the terms and conditions of such Contest. It is clarified that Super11 has no right or interest in this Prize Money Pool, and only acts as an intermediary engaged in collecting and distributing the Prize Money Pool in accordance with the Contest terms and conditions. The amount to be paid-in by the Player towards the Prize Money Pool would also be debited from the Player’s account balance with Super11.
  • e) Super11 provides players with three categories of accounts for the processing and reconciliation of payments in relation to the Super11 Services: (a) 'Unutilized' Account, (b) Winnings Account, and (c) Cash Bonus Account.
  • f) The Player's winnings in any Contest will reflect as credits to the Player's Winnings Account. It is clarified that in no instance will Super11 permit the transfer of any amounts in the Player's accounts to any other category of account held by the player with Super11 or any third party account, including a bank account held by a third party.
  • g) Players shall be required to remit the required amount to Super11 through the designated payment gateway. The payment made shall be credited to the Player’s accounts and each time a Player enters a round, the applicable amount towards participation in the round shall be debited from the Player’s account. In debiting amounts from the Player’s accounts towards the participation fee of such player in any round or Contests, Super11 shall first debit the Player’s Cash Bonus Account (in accordance with any rules or limitations relating to the use of Cash Bonus as may be prescribed by Super11 and applicable at such time) , thereafter, any remaining amount of participation fee shall be debited from the Player’s Unutilized Account and thereafter, any remaining amount of participation fee shall be debited from the Player’s Winning Account. In case there is any amount remaining to be paid by the Player in relation to such Player’s participation in any rounds or Contests, the Player will be taken to the designated payment gateway to give effect to such payment. In case any amount added by the Player through such payment gateway exceeds the remaining amount of participation fee, the amount in excess shall be transferred to the Player’s ‘Unutilized’ Account and will be available for use in participation in any rounds or Contests or for withdrawal in accordance with these Terms and Conditions. Debits from the ‘Unutilized’ Account for the purpose of enabling a player’s participation in a Contest shall be made in order of the date of credit of amounts in the ‘Unutilized’ Account, and accordingly amounts credited into ‘Unutilized’ Account earlier in time shall be debited first.
  • h) A Player shall be permitted to withdraw any amounts credited into such Player's 'Unutilized' Account for any reason whatsoever by contacting Super11 Customer Support. All amounts credited into a Player's 'Unutilized' Account must be utilised within 335 days of credit. In case any unutilised amount lies in the 'Unutilized' Account after the completion of 335 days from the date of credit of such amount, Super11 reserves the right to forfeit such unutilised amount, without liability or obligation to pay any compensation to the Player.
  • i) Withdrawal of any amount standing to the Player's credit in the Winnings Account may be made by way of a request to Super11 but shall occur automatically upon completion of 335 days from the date of credit of such amount in the Player's Winnings Account. In either case, Super11 shall effect an online transfer to the Player's bank account on record with Super11 within a commercially reasonable period of time. Such transfer will reflect as a debit to the Player's Winnings Account. Super11 shall not charge any processing fee for the online transfer of such amount from the Winnings Account to the Player's bank account on record with Super11. Players are requested to note that they will be required to provide valid photo identification and address proof documents for proof of identity and address in order for Super11 to process the withdrawal request. The name mentioned on the Player's photo identification document should correspond with the name provided by the Player at the time of registration on Super11, as well as the name and address existing in the records of the Player's bank account as provided to Super11. In the event that no bank account has been registered by the Player against such Player's account with Super11, or the Player has not verified his/her Player account with Super11, to Super11's satisfaction and in accordance with these Terms and Conditions, Super11 shall provide such Player with a notification to the Player's email address as on record with Super11 at least 30 days prior to the Auto Transfer Date, and in case the Player fails to register a bank account with his/her Player Account and/or to verify his/her Player Account by the Auto Transfer Date, Super11 shall be entitled to forfeit any amounts subject to transfer on the Auto Transfer Date. Failure to provide Super11 with a valid bank account or valid identification documents (to Super11's satisfaction) may result in the forfeiture of any amounts subject to transfer in accordance with this clause.
  • j) The Cash Bonus Account shall contain amounts gratuitously issued by Super11 to the Player for use in participation in any Contests and no Player shall be permitted to transfer or request the transfer of any amount in to the Cash Bonus Account. The usage of any amounts issued and present in the Cash Bonus Account shall be subject to the limitations and restrictions, including without limitation, restrictions as to time within which such amount must be used, as applied by Super11 and notified to the Player at the time of issue of such amount. The issue of any amount to the Cash Bonus Account is subject to the sole discretion of Super11 and cannot be demanded by any Player as a matter of right. The issue of any such amount by Deam11 on any day shall not entitle the player to demand the issuance of such amount at any subsequent period in time nor create an expectation of recurring issue of such amount by Super11 to such Player. The amount standing to the credit of the Player in the Cash Bonus Account may be used by such Player for the sole purpose of setting off against the participation fee in any Contest, in accordance with these Terms and Conditions. The amount standing to the credit of the Player in such Player's Cash Bonus Account shall not be withdraw-able or transferrable to any other account of the Player, including the bank account of such Player, or of any other Player or person, other that as part of the winnings of a Player in any Contests. In case the Player terminates his/her account with Super11 or such account if terminated by Super11, all amounts standing to the credit of such Player in the Cash Bonus Account shall return to Super11 and the Player shall not have any right or interest in such amounts.
  • k) Players agree that once they confirm a transaction on Super11, they shall be bound by and make payment for that transaction.
  • l) The Player acknowledges that transactions on Super11 may take up to 24 hours to be processed. Any amount paid or transferred into the Player's 'Unutilized' Account or Winnings Account may take up to 24 hours to reflect in the Player's 'Unutilized' Account or Winnings Account balance. Similarly, money debited from the Player's Cash Bonus Account, 'Unutilized' Account or Winnings Account may take up to 24 hours to reflect in the Player's 'Unutilized' Account or Winnings Account balance. Players agree not to raise any complaint or claim against Super11 in respect of any delay, including any lost opportunity to join any Contest or round due to delay in crediting of transaction amount into any of the Player's accounts
  • m) A transaction, once confirmed, is final and no cancellation is permissible. However, Super11 may, at its sole and absolute discretion, permit a Player to cancel a transaction and refund the amount paid:
  • n) If the Player sends a written request to Super11 from the registered email Id to cancel such payment; or
  • o) If the payment is made for participation in the paid versions of the Contests, the cancellation request must be received at least 2 days prior to the commencement of the round in respect of which the payment is made; Super11 shall not be liable to refund any amount thereafter.
  • p) Super11 may, at its sole and absolute discretion, refund the amount to the Player after deducting applicable cancellation charges and taxes. At the time of the transaction, Players may also be required to take note of certain additional terms and conditions and such additional terms and conditions shall also govern the transaction. To the extent that the additional terms and conditions contain any clause that is conflicting with the present terms and conditions, the additional terms and conditions shall prevail.
  • q) By taking part in a contest, customers grant Super11 permission to designate a third party, trustee, or escrow agent to handle their money. Users agree to be bound by the following payment conditions concerning any transactions made on the Super11 platform, including paying to enter the paid versions of Contest(s):
  • r) All money received from the user is kept in separate, interest-bearing bank accounts, according to these terms and conditions. In compliance with clause 10 of these terms and conditions, a third party designated by Super11 is in charge of the aforementioned accounts. Payments can be made from these bank accounts to the following parties: (a) Users for their withdrawals; (b) Super11 for its platform fees; (c) Government for GST payable; and (d) Government for TDS on Net Winnings.
  • s) Before a User enters a contest, the Super11 has the power to impose a Platform Fee. The User's account balance will be deducted to cover the Platform Fee.
  • t) Starting on October 1, 2024, the user's deposits in their Amount Unutilised Account on the Super11 platform would be subject to 28% GST. On the "My Transaction" page, the user can view the GST paid on each deposit through invoices.
  • u) Should the User have any outstanding payments related to their involvement in any match or contest, they will be sent to the appropriate payment gateway to complete the payment. The User acknowledges and accepts that Super11 will deduct any relevant government taxes (such as GST @28%) from the amount that the User deposits in its Amount Unutilised account at the time of deposit. Super11 will appropriately reflect this to the User at the time of payment. If the amount contributed by the user using such a payment channel surpasses the remaining amount of the pre-designated amount, excluding any relevant government taxes (such as GST @ 28%).
  • v) In extreme cases, Super11 may, at its sole and absolute discretion, return the money to the user after deducting all relevant taxes and cancellation fees. Users might also be requested to read additional terms and conditions at the time of the transaction; these terms and conditions will also apply to the transaction. Should any phrase in the additional terms and conditions contradict any part of the current terms and conditions, the additional terms and conditions will take precedence.
9. TABULATION OF FANTASY POINTS
  • a) Super11 may obtain the score feed and other information required for the computation and tabulation of fantasy points from third party service providers. In the rare event that any error in the computation or tabulation of fantasy points, selection of winners, etc., as a result of inaccuracies in or incompleteness of the feed provided by the third party service provider comes to its attention, Super11 shall use best efforts to rectify such error prior to the distribution of prizes. However, Super11 hereby clarifies that it relies on the accuracy and completeness of such third party score/statistic feeds and does not itself warrant or make any representations concerning the accuracy thereof and, in any event, shall take no responsibility for inaccuracies in computation and tabulation of fantasy points or the selection of winners as a result of any inaccurate or incomplete scores/statistics received from such third party service provider. Players and Participants agree not to make any claim or raise any complaint against Super11 in this respect.
10. SELECTION AND VERIFICATION OF WINNERS AND CONDITIONS RELATING TO THE PRIZES
  • a) Selection of Winners

    • i) Winners will be decided on the basis of the scores of the Teams in a designated round of the Contest(s). The Participant(s) owning the Team(s) with the highest aggregate score in a particular round shall be declared the Winner(s) except in sleeping 11 contests where Teams(s) with lowest aggregate score shall be declared the Winners(s) .In certain pre-specified Contests, Super11 may declare more than one Winner and distribute prizes to such Winners in increasing order of their Team's aggregate score at the end of the designated round of the Contest. The contemplated number of Winners and the prize due to each Winner in such Contest shall be as specified on the Contest page prior to the commencement of the Contest. Participants creating Teams on behalf of any other Participant or person shall be disqualified. In the event of a tie, the winning Participants shall be declared Winners and the prize shall be equally divided among such Participants. Super11 shall not be liable to pay any prize if it is discovered that the Winner(s) have not abided by these Terms and Conditions, and other rules and regulations in relation to the use of the Super11.com, Contest, “Fantasy Rules”, etc.
  • b) Contacting Winners

    • i) Winners shall be contacted by Super11 or the third party conducting the Contest on the e-mail address provided at the time of registration. The verification process and the documents required for the collection of prize shall be detailed to the Winners at this stage. As a general practice, winners will be required to provide following documents:
    • ii) Self attested Photocopy of the member’s PAN card; Self attested Photocopy of a government-issued residence proof; Member’s bank account details and proof of the same.
    • iii) Super11 shall not permit a Winner to withdraw his/her prize(s)/accumulated winnings unless the above-mentioned documents have been received and verified within the time-period stipulated by Super11. The Member represents and warrants that the documents provided in the course of the verification process are true copies of the original documents to which they relate.
    • iv) Participants are required to provide proper and complete details at the time of registration. Super11 shall not be responsible for communications errors, commissions or omissions including those of the Participants due to which the results may not be communicated to the Winner.
    • v) The list of Winners shall be posted on a separate web-page on the Super11.com . The winners will also be intimated by e-mail.
    • vi) In the event that a Participant has been declared a Winner on the abovementioned web-page but has not received any communication from Super11, such Participant may contact Super11 within the time specified on the webpage.
  • c) Verification Process Only those Winners who successfully complete the verification process and provide the required documents within the time limit specified by Super11 shall be permitted to withdraw/receive their accumulated winnings (or any part thereof). Super11 shall not entertain any claims or requests for extension of time for submission of documents. Super11 shall scrutinise all documents submitted and may, at its sole and absolute discretion, disqualify any Winner from withdrawing his accumulated winnings (or any part thereof) on the following grounds:

    • i) Determination by Super11 that any document or information submitted by the Participant is incorrect, misleading, false, fabricated, incomplete or illegible; or Participant does not fulfill the Eligibility Criteria; or Any other ground. Taxes Payable
    • ii) All prizes shall be subject to deduction of tax (“TDS”) as per the Income Tax Act 1961 . Winners will be provided TDS certificates in respect of such tax deductions. The Winners shall be responsible for payment of any other applicable tax, including but not limited to, income tax, gift tax, etc. in respect of the prize money.
  • d) Miscellaneous

    • i) The decision of Super11 with respect to the awarding of prizes shall be final, binding and non-contestable.
    • i) Participants playing the paid formats of the Contest(s) confirm that they are not residents of any of the following Indian states – Andhra Pradesh, Assam, Odisha, Telangana, Nagaland, Tamil Nadu and Sikkim. If it is found that a Participant playing the paid formats of the Contest(s) is a resident of any of the abovementioned states, Super11 shall disqualify such Participant and forfeit any prize won by such Participant. Further Super11 may, at its sole and absolute discretion, suspend or terminate such Participant’s account with Super11.com. Any amount remaining unused in the Member’s Game Account or Winnings Account on the date of deactivation or deletion shall be reimbursed to the Member by an online transfer to the Member’s bank account on record with Super11, subject to the processing fee (if any) applicable on such transfers as set out herein.
    • iii) If it is found that a Participant playing the paid formats of the Contest(s) is under the age of eighteen (18), Super11 shall be entitled, at its sole and absolute discretion, to disqualify such Participant and forfeit his/her prize. Further, Super11 may, at its sole and absolute discretion, suspend or terminate such Participant’s account.
    • iv) To the extent permitted by law, Super11 makes no representations or warranties as to the quality, suitability or merchantability of any prizes and shall not be liable in respect of the same.
    • v) Super11 may, at its sole and absolute discretion, vary or modify the prizes being offered to winners. Participants shall not raise any claim against Super11 or question its right to modify such prizes being offered, prior to closure of the Contest.
    • vi) Super11 will not bear any responsibility for the transportation or packaging of prizes to the respective winners. Super11 shall not be held liable for any loss or damage caused to any prizes at the time of such transportation.
    • vii) The Winners shall bear the shipping, courier or any other delivery cost in respect of the prizes.
    • viii) The Winners shall bear all transaction charges levied for delivery of cash prizes
    • ix) All prizes are non-transferable and non-refundable. Prizes cannot be exchanged / redeemed for cash or kind. No cash claims can be made in lieu of prizes in kind.
11. PUBLICITY
  • a) Acceptance of a prize by the Winner constitutes permission for Super11, and its affiliates to use the Winner's name, likeness, voice and comments for advertising and promotional purposes in any media worldwide for purposes of advertising and trade without any further permissions or consents and / or additional compensation whatsoever. The Winners further undertake that they will be available for promotional purposes as planned and desired by Super11 without any charge. The exact dates remain the sole discretion of Super11. Promotional activities may include but not be limited to press events, internal meetings and ceremonies/functions.
12. GENERAL CONDITIONS
  • a) If it comes to the notice of Super11 that any governmental, statutory or regulatory compliances or approvals are required for conducting any Contests or if it comes to the notice of Super11 that conduct of any such Contests is prohibited, then Super11 shall withdraw and / or cancel such Contests without prior notice to any Participants or winners of any Contests. Players agree not to make any claim in respect of such cancellation or withdrawal of the Contest, or contest it in any manner. Employees, directors, affiliates, relatives and family members of Super11, will not be eligible to participate in any Contests.
13. COMPLAINTS AND DISPUTE RESOLUTION
  • a) You can directly escalate to our management team by contacting [email protected]
  • b) he courts of competent jurisdiction at Jalaun shall have exclusive jurisdiction to determine any and all disputes arising out of, or in connection with, the Amusement Facilities provided by Super11.com (including the Contest(s)), the construction, validity, interpretation and enforceability of these Terms and Conditions, or the rights and obligations of the member(s) (including Participants) or Super11.com, as well as the exclusive jurisdiction to grant interim or preliminary relief in case of any dispute referred to arbitration as given below. All such issues and questions shall be governed and construed in accordance with the laws of the Republic of India.
  • c) he courts of competent jurisdiction at Jalaun shall have exclusive jurisdiction to determine any and all disputes arising out of, or in connection with, the Amusement Facilities provided by Super11.com (including the Contest(s)), the construction, validity, interpretation and enforceability of these Terms and Conditions, or the rights and obligations of the member(s) (including Participants) or Super11.com, as well as the exclusive jurisdiction to grant interim or preliminary relief in case of any dispute referred to arbitration as given below. All such issues and questions shall be governed and construed in accordance with the laws of the Republic of India.
  • d) In the event of any legal dispute (which may be a legal issue or question) which may arise, the party raising the dispute shall provide a written notification (“Notification”) to the other party. On receipt of Notification, the parties shall first try to resolve the dispute through discussions. In the event that the parties are unable to resolve the dispute within fifteen (15) days of receipt of Notification, the dispute shall be settled by arbitration.
  • e) The place of arbitration shall be Bangalore, India. All arbitration proceedings shall be conducted in English and in accordance with the provisions of the Arbitration and Conciliation Act, 1996, as amended from time to time.
  • f) The arbitration award will be final and binding on the Parties, and each Party will bear its own costs of arbitration and equally share the fees of the arbitrator unless the arbitral tribunal decides otherwise. The arbitrator shall be entitled to pass interim orders and awards, including the orders for specific performance and such orders would be enforceable in competent courts. The arbitrator shall give a reasoned award.
  • g) Nothing contained in these Terms and Conditions shall prevent Super11.com from seeking and obtaining interim or permanent equitable or injunctive relief, or any other relief available to safeguard Super11.com’s interest prior to, during or following the filing of arbitration proceedings or pending the execution of a decision or award in connection with any arbitration proceedings from any court having jurisdiction to grant the same. The pursuit of equitable or injunctive relief shall not constitute a waiver on the part of Super11.com to pursue any remedy for monetary damages through the arbitration described herein.
14. LAW AND JURISDICTION
  • a) These Terms, and the agreement of which they form part, are governed by the laws of the Republic of India. The courts of competent jurisdiction at Jalaun shall have exclusive jurisdiction. The place of arbitration shall be Jalaun, India.
15. LIMITATION OF LIABILITY

You agree that, to the maximum extent permitted by law, We are not liable to You or anyone else for any loss or damage (including, without limitation, any direct, indirect, special or consequential loss) arising as a result of breach of these Terms, in tort (including negligence) or otherwise arising out of, or in connection, with:

  • a) the use of Our Websites;
  • b) any Content You upload or otherwise provide;
  • c) the use by Us of information provided by You to Us through Our Websites;
  • d) being unable to access Our Websites for whatever reason and however arising, including (without limitation) negligence;
  • e) the failure of Our Websites for whatever reason and however arising including (without limitation) negligence;
  • f) the use of Your password by You or any third party to whom You have made the password available.

We expressly limit, and You agree, Our liability for breach of a condition or warranty implied or a consumer guarantee imposed by virtue of any legislation to the supply of the services again or the payment of the cost of having the services supplied again (the choice of which is to be at Our sole discretion).

You indemnify Us against any action, liability, claim, loss, damage, proceeding, expense (including legal costs) suffered or incurred by Us, arising from, or which is directly or indirectly, related to:

  • a) Your breach or non-observance of any of these Term
  • b) any Content You upload or otherwise provide;
  • c) any breach or inaccuracy in any representations or warranties made to Us; and/or
  • d) any breach, or alleged breach, of intellectual or other proprietary rights or interests of third parties.
16. USER CONDUCT

Users agree to accept these terms and conditions and all other rules and regulations and terms of use of the websites. In such cases, users are not accepting these terms and conditions and all the other rules and regulations and terms of use, Super11 might at this condition have the right to discretion, and can take necessary lawful action including but may not regulatory:

  • a) limiting, stopping, or eliminating a User's access to Super11 Services in whole or in part;
  • b) removing or deactivating a user's account and any associated data and files. On the date of deactivation or deletion, any money still in the user's Amount Unutilised Account or Winnings Account (less applicable TDS with effect from April 1, 2024, if applicable) will be transferred to the user's bank account on file with Super11, subject to the processing fee (if any) that applies to such transfers as described below; or
  • c) As required by Super11, users undertake to provide honest, accurate, current, and complete information both during the registration process and at all other times. Additionally, users consent to maintaining the accuracy of their registration data.
  • d) Users understand and agree that, for the Goods and Services Tax Act, any address-related information they may have submitted will be regarded as their "Address on record." If any of these facts change, the user must quickly update Super11's platform profile or send a letter to Super11's help desk.
  • e) It is forbidden for a user to create or manage multiple user accounts on Super11.
  • f) Users consent to designate Super11 as one of their "safe senders" to guarantee they get all correspondence from Super11. If an email or SMS is sent to a user's spam or junk mail folder and is not seen by the user, Super11 will not be held responsible.
  • g) It is the users' responsibility to keep their passwords and accounts private. Users consent to report any unauthorized account use or security breach to Super11 immediately.
  • h) Users consent to log out of their accounts when they end a session. Failure by the User to adhere to these conditions may result in loss or harm for which Super11 shall not be liable.
  • i) Users acknowledge that they will not use, nor aid in the use of, any unapproved third-party software intended to alter or interfere with Super11 Services or the Super11 experience, including cheats, exploits, automation, software, bots, hacks, or other similar tools.
  • j) The technology and software that underpin Super11 and Super11's services are proprietary, and users undertake not to duplicate, alter, rent, lease, loan, sell, assign, distribute, reverse engineer, grant a security interest in, or otherwise transfer any rights in them.
  • k) Users understand and agree that they may not alter or cause to be altered any files or software that are a component of Super11's Services without the express written authorization of Super11.
  • l) Users consent to refrain from interfering with, overloading, or aiding in the overloading of (a) any computer or server utilized to provide or support Super11 or the Super11's Services (each a "Server"); or (2) any other User's or person's enjoyment of the Super11 Services.
  • m) Users agree not to use any method other than the User interface offered by Super11 in an attempt to obtain unauthorized access to User accounts, Servers, or networks connected to Super11 Services. This includes but is not limited to, evading or altering any security, technology, device, or software that supports or is a component of Super11 Services, as well as trying to do so.
  • n) Suppose a user selects a username that Super11 deems to be vulgar, offensive, abusive, or that could bring Super11 into disgrace or ridicule, or a name that is an official team, league, franchise, or name of any sporting celebrity, as the case may be. In that case, Super11 reserves the right, without giving the user advance notice, to restrict usage of names that fall into any of the aforementioned categories, to change the username and notify the user, to remove the username and posts from Super11, to deny the user access to Super11, or any combination of these options.
  • o) Any content posted by users on the Super11 is not the responsibility of Super11.
  • p) Within 48 hours of the contest's winner being announced, users can contact the help desk with any questions they may have about a match or contest.
  • q) Under no circumstances may individuals under the age of eighteen (18) years old participate in any contests or games (under any name) on the Super11 Platform. To gain access to the Super11 Platform, Users will need to reveal their true age.
  • r) By entering this contest, the user attests that he or she is doing so on a personal level and not as part of their business or profession.
17. TAXES PAYABLE
  • a) According to the Income Tax Act 1961, taxes (or "TDS") would be deducted from all rewards. TDS of 30% will be withheld from Net Winnings (NW) for each withdrawal request made by the user as of April 1, 2024.
  • b) The following formula will be used to determine net wins: NW is equal to (A+D)-(B+C+E). Where A is the total withdrawal (including the amount taken out currently), B is the total deposit, C is the opening balance at the start of the financial year, D is the user account's closing balance after the financial year, and E is the amount from which TDS was withheld.
  • c) A thirty-percent TDS will be withheld from the user's winning account as of March 31 if, at the end of the financial year, the user does not withdraw any of his wins and has a Net Winning balance as of that date. If the Government of India modifies either the previously specified rate or the definition of Net Winnings in the future, Super11 will deduct TDS in compliance with the most recent prescribed TDS rate and the updated Net Winnings definition. TDS certifications regarding these tax deductions will be given to the winners.